Travel Experience Architect

Easy Outsource; Poland; Remote; PLN 39,000 - 84,000; Full time

Job summary

Easy Outsource is seeking a detail-oriented Travel Concierge to provide exceptional service and personalized travel assistance to clients. You will coordinate reservations, arrange transportation, and offer expert advice on local attractions, dining, entertainment, and more.

Responsibilities include booking hotels, restaurants, tours, and other facilities, arranging private drivers or car rentals, and organizing sightseeing activities tailored to client interests.

Qualifications

• Previous experience in a concierge, travel coordinator, or customer service role is preferred.
• Strong knowledge of attractions, restaurants, entertainment, and transportation services.
• Excellent organizational and communication skills.
• Ability to handle multiple reservations and requests simultaneously with attention to detail.
• A passion for travel and delivering high-quality customer experiences.
• Willingness to work part-time or full-time, based on business needs and availability.

Responsibilities

• Assist clients with everyday travel needs, including booking reservations for hotels, restaurants, tours, and other facilities.
• Arrange reliable transportation services, including private drivers, car rentals, and airport transfers.
• Organize and book sightseeing tours, excursions, and activities based on clients’ interests.
• Provide accurate information and personalized recommendations on local attractions, shopping, dining, entertainment, and nightlife.
• Act as a point of contact for clients, ensuring a smooth and enjoyable travel experience from start to finish.

Skills

Concierge experience

Travel coordination

Customer service

Organizational skills

Communication skills

Attention to detail

Multitasking

Job description

Easy Outsource is seeking a detail-oriented Travel Concierge to provide exceptional service and personalized travel assistance to clients. You will coordinate reservations, arrange transportation, and offer expert advice on local attractions, dining, entertainment, and more.

Responsibilities include booking hotels, restaurants, tours, and other facilities, arranging private drivers or car rentals, and organizing sightseeing activities tailored to client interests.