Travel Advisor with Russian

Concentrix; Mysłowice; On-site; PLN 51,000 - 61,000; Full time

Benefits offered by this job

Stability & Benefits

Dynamic Workspace

Comprehensive Training

Supportive Team

Growth Opportunities

Salary: 5 000 zł gross per month or 32

Job summary

Concentrix in Katowice seeks customer-oriented professionals to engage travelers across channels. You will handle inbound/outbound interactions via phone, chat and email, aiming to turn conversations into positive experiences.

A proactive, patient approach ensures every customer feels heard and valued. Office-based role in Katowice with a friendly international team, comprehensive training, and clear growth paths.

Qualifications

• Linguistic fluency: Russian C1 and English B2 for daily conversations.
• Positive energy and a genuine desire to help customers.
• Willingness to work flexible hours, including weekends and holidays.
• Enjoys thriving in a modern Katowice office environment.

Responsibilities

• Engage with travelers via phone, chat and email, guiding them through interactions.
• Provide proactive, patient service to ensure customers feel heard and valued.
• Safeguard sensitive information with professionalism to maintain trust.

Skills

Russian (C1)

English (B2)

Positive attitude

Flexible hours

Office environment

Job description

• Connecting Across Channels: Engage with travelers via phone, chat, and email, making every interaction a step into their next great story. Whether inbound or outbound, your communication will be the bridge between dreams and reality.


• Delivering Exceptional Experiences: Your proactive, patient approach will make each customer feel heard and valued.


• Guarding Trust: Safeguard sensitive information with professionalism, ensuring trust is the cornerstone of every interaction.


• Collaborative Excellence: Join a dynamic team, where passion meets purpose, and together, strive to deliver outstanding customer experiences.

Our requirements

• Linguistic Fluency: With Russian at C1 and English at B2, you will navigate daily conversations with ease, turning language into a tool for adventure.


• Positive Energy: Your genuine desire to help others will shine through, creating memorable experiences.


• Flexible Spirit: Embrace the adventure of working flexible hours, including weekends and holidays.


• Office Enthusiasm: Thrive in our modern Katowice office, where inspiration and a supportive team surround you.

What we offer

• Stability & Benefits: A solid foundation of full-time employment with competitive perks awaits you.


• Dynamic Workspace: Our vibrant Katowice office is your launchpad, equipped for success and growth.


• Comprehensive Training: Dive into hands-on training, preparing you for every customer interaction.


• Supportive Team: Join an international family that values your contribution and fosters your professional development.


• Growth Opportunities: Climb the career ladder or explore new roles within the company. We believe in nurturing talent from within.


• 5 000 zł gross / mth. | contract of employment or 32 zł / hour civil contract