Travel Advisor with Russian

Concentrix; Chorzów; On-site; PLN 51,000 - 61,000; Full time

Benefits offered by this job

Stability & Benefits

Dynamic Katowice Office

Hands-on Training

International Team

Growth Opportunities

Salary Options: 5 000 zł gross / month

Job summary

Concentrix in Katowice seeks a multilingual customer care specialist. You will engage travelers via phone, chat, and email, turning conversations into smooth journeys and building trust with each interaction.

Join a dynamic, international team offering hands-on training, supportive development, and clear growth opportunities. This full-time role provides a stable contract with competitive benefits and a route to advance within the company.

Qualifications

• Russian language proficiency at C1 and English at B2.
• Positive energy with a genuine willingness to help others.
• Willingness to work flexible hours, including weekends and holidays.
• Office presence in Katowice, Poland.

Responsibilities

• Engage with travelers via phone, chat, and email to guide them.
• Deliver proactive, patient service to ensure travelers feel heard.
• Safeguard sensitive information with professionalism and trust.
• Collaborate with a diverse team to provide outstanding customer experiences.

Skills

Russian (C1)

English (B2)

Flexible schedule

Customer service

Job description

• Connecting Across Channels: Engage with travelers via phone, chat, and email, making every interaction a step into their next great story. Whether inbound or outbound, your communication will be the bridge between dreams and reality.
• Delivering Exceptional Experiences: Your proactive, patient approach will make each customer feel heard and valued.
• Guarding Trust: Safeguard sensitive information with professionalism, ensuring trust is the cornerstone of every interaction.
• Collaborative Excellence: Join a dynamic team, where passion meets purpose, and together, strive to deliver outstanding customer experiences.

Our requirements

• Linguistic Fluency: With Russian at C1 and English at B2, you will navigate daily conversations with ease, turning language into a tool for adventure.
• Positive Energy: Your genuine desire to help others will shine through, creating memorable experiences.
• Flexible Spirit: Embrace the adventure of working flexible hours, including weekends and holidays.
• Office Enthusiasm: Thrive in our modern Katowice office, where inspiration and a supportive team surround you.

What we offer

• Stability & Benefits: A solid foundation of full‑time employment with competitive perks awaits you.
• Dynamic Workspace: Our vibrant Katowice office is your launchpad, equipped for success and growth.
• Comprehensive Training: Dive into hands‑on training, preparing you for every customer interaction.
• Supportive Team: Join an international family that values your contribution and fosters your professional development.
• Growth Opportunities: Climb the career ladder or explore new roles within the company. We believe in nurturing talent from within.
• 5 000 zł gross / mth. | contract of employment or 32 zł / hour civil contract