Transition Coordinator

HEINEKEN Global Shared Services; Kraków; On-site; PLN 180,000 - 240,000; Full time

Job summary

HEINEKEN Kraków (HEINEKEN Global Shared Services) is seeking a skilled Transition Manager to drive end-to-end HR process transitions from local sites into the HEINEKEN HBS Centre.

The role focuses on planning, governance, and coordination across global stakeholders, ensuring quality documentation and timely delivery of transition outputs. A strong background in HR, SOPs, and shared services is essential.

Qualifications

• Bachelor/Master's degree in HR/Management or related studies.
• 5-6+ years of experience in HR function.
• End-to-end understanding of HR processes.
• Experience with SOPs, process documentation and governance.
• Exposure to shared services / GBS transitions.
• Knowledge of transition methodology.
• Strong planning and coordination skills.
• Risk and dependency management abilities.
• Excellent communication and presentation skills.
• Ability to work with senior global stakeholders.
• Strong facilitation skills.
• Capability to challenge and drive closure of actions.

Responsibilities

• Plan transitions in detail, schedule deliverables, milestones, tasks and scope.
• Provide feedback to Transition Manager on service design & solution docs.
• Coordinate and manage transitions from local sites into HEINEKEN HBS Centre.
• Lead KT Team on transition deliverables; oversee integrated Transition Plans & trackers.
• Collaborate with Transition Managers and local site management.
• Monitor and report transition progress.
• Resolve transition issues; document risks and mitigations.
• Act as a link between Knowledge Transfer Team, senior management, Transition Manager and stakeholders.
• Ensure documentation of local processes; conduct quality reviews of docs.
• Ensure successful delivery of transition outputs, toll gates and each Transition.
• Apply transition methodology correctly across phases and completion.

Skills

Planning & Coordination

Communication & Presentation

Stakeholder Management

Facilitation

Risk & Dependency Management

Change Management

Team Coordination

Education

Bachelor/Master's degree in HR/Management

Job description

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

Your Responsibilities Would Include

• planning individual transitions in detail, including identification and scheduling project deliverables, milestones, required tasks & scope of processes to be transitioned (SOPs, Gap analysis, Sol ID, change impact analysis, validate KPIs)
• providing feedback to Transition Manager/s on service design & solution documentation
• coordinating and successfully managing the transition of processes in scope from the local site/s into the HEINEKEN HBS Centre
• managing KT Team on transition deliverables by overseeing Integrated Transition Plans & trackers, as well as monitoring KT progress and documentation
• collaborating with Transition Manager/s and local site management
• monitoring and reporting transition progress
• resolving transitions issues, documenting risks and creating mitigation plans
• providing a link during transition between the HEINEKEN HBS Centre Knowledge Transfer Team, Senior Level Management, Transition Manager, other stakeholders
• ensuring the appropriate documentation of the local processes, including providing a quality review of documentation
• ensuring successful delivery of transition outputs, including Toll Gates and delivery of each Transition
• ensuring correct application of transition methodology to each transition phase and the overall transition completion.

You Are a Good Candidate If You Have

• Bachelor/Master's degree in HR/Management or other related studies
• minimum of 5-6 years of experience in HR function
• end to end understanding of HR processes
• experience with SOPs, process documentation and governance
• exposure to shared services / GBS transitions
• knowledge of transition methodology
• strong planning and coordination skills
• risk and dependency management abilities
• excellent communication and presentation skills
• ability to work with senior global stakeholders
• strong facilitation skills
• capability to challenge and drive closure of actions.

You Are a Perfect Match If You Also Have

• proven change, transition and transformation experience.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.