Transition Coordinator

Heineken; Kraków; On-site; PLN 180,000 - 240,000; Full time

Job summary

HEINEKEN Kraków, part of HEINEKEN Global Shared Services, seeks an experienced HR transition lead to drive end-to-end transitions across global sites. You will coordinate deliverables, manage governance and ensure quality documentation while engaging senior stakeholders to deliver on strategic HR initiatives.

Ideal candidates bring 5–6+ years in HR, strong planning skills, and expertise in SOPs, governance and shared services transitions, with a collaborative, results-driven mindset.

Qualifications

• Bachelor/Master's degree in HR/Management or related studies.
• 5–6 years of experience in HR function.
• End-to-end understanding of HR processes.
• Experience with SOPs, process documentation and governance.
• Exposure to shared services / GBS transitions.
• Knowledge of transition methodology.
• Strong planning and coordination skills.
• Risk and dependency management abilities.
• Excellent communication and presentation skills.
• Ability to work with senior global stakeholders.
• Capability to challenge and drive closure of actions.

Responsibilities

• Plan transitions in detail with deliverables and milestones.
• Provide feedback to Transition Manager on service design.
• Coordinate transition of processes to HEINEKEN HBS Centre.
• Oversee KT team deliverables and track progress.
• Collaborate with Transition Managers and site management.
• Monitor transition progress and report risks.
• Ensure documentation and quality reviews.
• Deliver transition outputs and toll gates.
• Apply transition methodology across phases.

Skills

Planning & coordination

Communication skills

Stakeholder management

Governance & SOPs

Change management

Education

Bachelor/Master's degree in HR/Management

Job description

Great experience start with responsibility

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AtHEINEKEN Kraków (HEINEKEN Global Shared Services)our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

Your responsibilities would include:

• planningindividual transitions in detail, including identification and scheduling project deliverables, milestones, required tasks & scope of processes to be transitioned (SOPs, Gap analysis, Sol ID, change impact analysis, validate KPIs)
• providing feedback to Transition Manager/s on service design & solution documentation
• coordinating and successfully managing the transition of processes in scope from the local site/s into the HEINEKEN HBS Centre
• managingKT Team on transition deliverables by overseeing Integrated Transition Plans & trackers, as well as monitoring KT progress and documentation
• collaborating with Transition Manager/s and local site management
• monitoring and reporting transition progress
• resolving transitions issues, documenting risks and creating mitigation plans
• providing a link during transition between the HEINEKEN HBS Centre Knowledge Transfer Team, Senior Level Management, Transition Manager, other stakeholders
• ensuring the appropriate documentation of the local processes, including providing a quality review of documentation
• ensuring successful delivery of transition outputs, including Toll Gates and delivery of each Transition
• ensuring correct application of transition methodologyto each transition phase and the overall transition completion

You are a good candidate if you have:

• Bachelor/Master's degree in HR/Management or other related studies
• minimum of 5-6 years of experience in HR function
• end to end understanding of HR processes
• experience with SOPs, process documentation and governance
• exposure to shared services / GBS transitions
• knowledge oftransitionmethodology
• strong planning and coordination skills
• risk and dependency management abilities
• excellentcommunication and presentation skills
• ability to work with senior global stakeholders
• capability to challenge and drive closure of actions.

You are a perfect match if you also have:

• proven change, transition and transformation experience.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up . Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.