All Together, Extraordinary
Aduna is the Connector of networks, bringing together leading telecom operators and technology partners to simplify global access to Network APIs. Through a single, unified platform, we enable businesses and developers to build more secure, seamless and innovative digital services.
We are looking for a Partner & Tiering Manager to join Aduna’s growing Demand Generation organization and lead partner-program execution within the Lighthouse ecosystem.
In this role, you will manage relationships with strategic partners including CPaaS providers, ISVs, and specialist ecosystem players, helping drive market activation, partner engagement, co-marketing initiatives, and incentive programs. While Sales owns the commercial relationship and contracting activities, you will be responsible for ensuring our partner programs operate effectively, compliantly, and at scale.
You will serve as the operational engine behind partner success, enabling partners to participate in Aduna’s Lighthouse program, coordinating incentives, monitoring partner performance, and ensuring healthy diversification across use cases and markets.
What You'll Be Focused On
- Manage partner engagement: Own day-to-day engagement for a portfolio of strategic partners participating in Aduna's Lighthouse program.
- Drive program execution: Coordinate partner activities, ensure program requirements are met, and help remove obstacles that limit partner participation and growth.
- Administer incentive programs: Manage SPIF and related incentive programs, including approval workflows, payout coordination, and compliance validation.
- Support partner selection and onboarding: Help identify, onboard, and support partners while maintaining diversification across use-case families and regions.
- Coordinate co-marketing activities: Partner with Marketing to align campaigns, events, thought leadership activities, and regional initiatives with available resources and priorities.
- Monitor sourcing and exclusivity compliance: Verify registered opportunities and sourcing requirements before incentive payouts and program recognition.
- Work closely with Sales: Coordinate with account owners while ensuring partners receive responsive support throughout their journey.
- Escalate commercial matters appropriately: Route contract negotiations, commercial discussions, exclusivity terms, and relationship ownership questions to Sales teams when needed.