Product Manager

Lodzplus; Łódź; Hybrid; PLN 190,000 - 270,000; Full time

Job summary

Aduna is seeking a Product Manager, Operating Services to own the evolution of the operational capabilities powering the Aduna platform. You will define strategy and requirements across BSS and core platform operations, including onboarding, routing, monitoring, and dashboards with a focus on automation.

You will partner with Engineering, IT, Commercial, and vendors to build scalable, self‑service experiences that support growth and increased API usage.

Qualifications

• 5+ years in product management, preferably in telecom or network APIs.
• Experience defining strategy for BSS and platform operations.
• Proven ability to translate business needs into clear requirements.

Responsibilities

• Own the product direction for Aduna's operating services, onboarding, routing, monitoring, and dashboards.
• Drive scalable, self‑service operating models reducing manual touch.
• Own Telco Finder routing intelligence and its roadmaps.
• Define ASP registration journeys for customers and CSPs.
• Oversee platform monitoring, visibility, and reporting capabilities.
• Develop internal and external dashboards for stakeholders.
• Lead development of new capabilities like consent, compliance, audits, and performance.
• Translate business needs into concrete product requirements and roadmaps.
• Collaborate with Engineering, IT, Commercial, and Program Management to remove blockers.
• Coordinate with third‑party platform vendors to align with operating model.
• Support organizational automation and scale initiatives.

Skills

Product leadership

BSS domain knowledge

Roadmapping

Stakeholder management

Requirements gathering

Job description

All Together, Extraordinary Aduna is the Connector of networks, bringing together leading telecom operators and technology partners to simplify global access to Network APIs. Through a single, unified platform, we enable businesses and developers to build more secure, seamless and innovative digital services. We are looking for a Product Manager, Operating Services to own the evolution of the operational capabilities that power the Aduna platform. In this role, you will define product strategy and requirements across Business Support Systems (BSS) and core platform operating services, including onboarding, routing, monitoring, platform dashboards, and other horizontal capabilities. You will work closely with Engineering, IT, Commercial teams, leadership, and third-party vendors to build a scalable, automated, and self-service operating model that supports the next generation of Network APIs.

What You'll Do

• Own the product direction of Aduna's Business Support Systems, including customer and CSP onboarding, product catalog management, ordering, usage collection, billing inputs, and reconciliation.
• Drive the transition from manual and high-touch operational processes toward scalable self-service experiences.
• Own the roadmap and evolution of Telco Finder, Aduna's routing intelligence capability that connects customer requests with the appropriate operator.
• Define and improve ASP Registration journeys, ensuring seamless onboarding and enablement experiences for customers and CSPs.
• Own product direction for platform monitoring, operational visibility, and reporting capabilities.
• Define and evolve internal and external platform dashboards, ensuring stakeholders have access to actionable insights.
• Lead product development for emerging operational capabilities such as consent management, compliance tooling, audit functions, and performance management.
• Translate business and operational needs into clear product requirements and roadmaps.
• Partner with Engineering, IT, Commercial, and Program Management teams to drive execution and remove blockers.
• Act as Aduna's product counterpart for third-party platform vendors, ensuring solutions align with Aduna's operating model and business objectives.
• Support organizational change initiatives as Aduna continues its journey toward increased automation and scalability.