Partner Programs & Tiering Lead

Aduna Global, LLC; Łódź; Hybrid; PLN 350,000 - 583,000; Full time

Job summary

Aduna Global, LLC is seeking a Partner & Tiering Manager to join Aduna’s Lighthouse-focused Demand Generation team and lead partner-program execution across regions. You will manage strategic partners including CPaaS providers, ISVs, and ecosystem players, driving activation, co-marketing initiatives, and incentive programs.

You will act as the operational engine for partner success—coordinating incentives, monitoring performance, ensuring compliance, and supporting onboarding while

Qualifications

• 4+ years of experience in partner management, channel management, alliance management, business development, or ecosystem operations.
• Experience in CPaaS, API, telecommunications, cloud, software, or related tech ecosystems.
• Experience managing incentive programs such as SPIF, MDF, rebates, or similar channel-growth initiatives.
• Ability to manage multiple partner relationships across diverse markets and priorities.

Responsibilities

• Own day-to-day engagement for a portfolio of strategic partners in Aduna's Lighthouse program.
• Coordinate partner activities, ensure program requirements are met, and remove obstacles to participation and growth.
• Manage SPIF and related incentive programs, including approval workflows, payout coordination, and compliance validation.
• Identify, onboard, and support partners while maintaining diversification across use-case families and regions.
• Coordinate with Marketing to align campaigns, events, thought leadership activities, and regional initiatives.
• Verify opportunities and sourcing compliance before incentive payouts and program recognition.
• Work closely with Sales to provide responsive partner support throughout the journey.
• Escalate contract negotiations, exclusivity terms, and relationship questions to Sales when needed.

Skills

Partner management

Channel management

Alliance management

English fluency

Cross-functional collaboration

Job description

Aduna Global, LLC is seeking a Partner & Tiering Manager to join Aduna’s Lighthouse-focused Demand Generation team and lead partner-program execution across regions. You will manage strategic partners including CPaaS providers, ISVs, and ecosystem players, driving activation, co-marketing initiatives, and incentive programs.

You will act as the operational engine for partner success—coordinating incentives, monitoring performance, ensuring compliance, and supporting onboarding while