Technical Project Manager II — Customer-Focused Solutions

Devops Academy; Poland; On-site; PLN 50,000 - 70,000; Full time

Job summary

Devops Academy is seeking a dedicated professional to join our Professional Services team in Poland. You will be a trusted advisor to high-profile customers, ensuring their success through best practices and innovative technical solutions. Responsibilities include evaluating customer architecture, delivering quality service, and mentoring team members. Ideal candidates should have strong customer-facing experience in IT, knowledge of web technologies like HTTP/DNS, and excellent communication skills. Join us in creating an inclusive workplace.

Qualifications

• Experience in a customer-facing role within the IT industry.
• Knowledge in web technologies such as HTTP/DNS.
• Strong communication and presentation skills.
• Ability to build relationships with stakeholders.
• Experience managing technical projects.
• Collaboration in a global team environment.

Responsibilities

• Collaborate with account teams to evaluate customer architecture.
• Ensure customer success by focusing on best practices.
• Review and ensure integration efficiency cross-functionally.
• Identify service enhancements and potential problems.
• Participate in internal projects to improve practices.
• Mentor and coach team members.

Skills

Customer-facing experience

Web technologies (HTTP/DNS)

Excellent communication skills

Technical consulting

Project management

Global teamwork

Job description

Devops Academy is seeking a dedicated professional to join our Professional Services team in Poland. You will be a trusted advisor to high-profile customers, ensuring their success through best practices and innovative technical solutions. Responsibilities include evaluating customer architecture, delivering quality service, and mentoring team members. Ideal candidates should have strong customer-facing experience in IT, knowledge of web technologies like HTTP/DNS, and excellent communication skills. Join us in creating an inclusive workplace.