Technical Enablement Strategist II

Akamai Technologies; Kraków; On-site; PLN 214,869 - 300,816; Full time

Benefits offered by this job

Career development opportunities

Programs such as GROW and Mentoring

Tools like LinkedIn Learning

Job summary

Akamai Technologies in Kraków, Poland, is seeking a Technical Enablement Strategist to lead the development of technical education solutions. In this critical role, you will design and manage training strategies for Global Services teams while delivering global programs aimed at enhancing customer understanding of Akamai’s cloud solutions.

The position requires strong expertise in Internet technologies and exceptional interpersonal skills. Akamai is committed to fostering your career growth through various development opportunities.

Qualifications

• Experience managing technical education solutions.
• Familiarity with Content Delivery Networks and Web Performance.
• Strong communication and consultancy expertise.

Responsibilities

• Design practical solutions within Akamai's products.
• Deliver training programs globally.
• Manage project lifecycle for scalable learning solutions.
• Drive revenue growth through customer educational products.
• Ensure training materials meet technical accuracy.

Skills

IT and technical pre-sales experience

Expertise in Internet technologies and protocols

Experience with Cloud and Security

Exceptional interpersonal abilities

Tools

AI-driven content validation

DNS

Training platforms

Job description

Overview

Job Description

Join our Global Services team! The Technical Enablement Strategist (TES) leads the development of technical education solutions for Global Services (GS), partners, and customers. Responsible for global offerings, the TES deploys engaging, hands-on programs to build technical expertise and consulting skills. This role is critical in driving product adoption and increasing customer understanding through dynamic enablement strategies.

The Global Technical Enablement & Education team improves Akamai's technical learning via self-paced, instructor-led, and virtual environments. We focus on architectural landscapes, market competition, and certifications to elevate the GS organization and ensure customers successfully deploy Akamai solutions for their cloud strategies.

Responsibilities

• Designing practical solutions within Akamai's Cloud, Security, and Delivery products while creating and managing enablement strategies and training catalogs for GS teams.
• Delivering instructor-led training, virtual classrooms, and vendor-led programs globally while serving as the primary point of contact for senior leadership regarding education programs.
• Managing the full project lifecycle for scalable learning solutions, from proposals to launch and collaborating with internal stakeholders to identify and close educational gaps.
• Driving revenue growth through expanded customer educational product line offerings.
• Ensuring all training materials meet Akamai's technical accuracy and brand standards.
• Leveraging AI tools to accelerate content drafting, lab generation, and quiz creation.

Qualifications

• Demonstrate experience in IT and technical pre-sales, sales engineering, consulting, or customer-facing roles delivering technical products or services.
• Demonstrate expertise in Internet technologies, protocols, and tools like DNS, HTTP/HTTPS, web design, training platforms, and AI-driven content validation.
• Experience with Cloud, Content Delivery Networks, Web Performance, and/or Security.
• Possess highest levels of both business and technical acumen understanding and capturing business drivers and success metrics.
• Experience with technology learning and development organizations or projects.
• Demonstrate exceptional interpersonal abilities, including time management, conflict resolution, delivering engaging presentations, pitching solutions, technical negotiation, and consultancy expertise.

Build your career

Our ability to shape digital life today relies on developing exceptional people like you. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact. With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are many ways to build your career at Akamai, and we want to support you as much as possible. We have development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as LinkedIn Learning, all to help you expand your knowledge and experience here.

Learn more

Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.