Technical Business Analyst / Delivery Coordinator

Solid; Kraków; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Long-term cooperation via Antal

Job summary

Solid is seeking a Technical Business Analyst to gather and document platform and infrastructure requirements, translate business needs into actionable items for software teams, and coordinate delivery across multiple teams. You will maintain runbooks and architecture docs, assess impacts, and prepare governance materials.

The role requires strong communication in English and experience across cloud and web technologies.

Qualifications

• 2+ years of experience as a Technical Business Analyst, Delivery Coordinator or IT Business Analyst.
• Experience in infrastructure, cloud, platform or technology-focused environments.
• Strong analytical skills and ability to transform ambiguous requirements into structured deliverables.
• Understanding of cloud infrastructure, networking fundamentals, DNS, HTTP/TLS, web technologies.
• Excellent documentation and stakeholder communication skills.
• Strong organizational abilities and attention to detail.
• Experience coordinating work across multiple teams and stakeholders.
• English communication in an international environment.

Responsibilities

• Gathering, analysing and documenting requirements related to platform, infrastructure and technology initiatives
• Translating business needs into clear, well-defined work items for engineering teams
• Coordinating delivery across multiple teams, identifying dependencies, risks and blockers early
• Maintaining and improving technical documentation, including runbooks, process documentation, onboarding materials and architecture overviews
• Analysing existing processes and technical solutions to identify improvement opportunities
• Preparing stakeholder materials, impact assessments, status updates and governance documentation
• Supporting demand management by qualifying incoming requests
• Working closely with engineers, architects, cybersecurity specialists, product stakeholders and delivery teams

Skills

Analytical skills

Stakeholder management

Requirements gathering

Cross-team coordination

Documentation

English proficiency

Cloud concepts

Attention to detail

Tools

Jira

Confluence

Job description

• Gathering, analysing and documenting requirements related to platform, infrastructure and technology initiatives
• Translating business needs into clear, well-defined work items for engineering teams
• Coordinating delivery across multiple teams, identifying dependencies, risks and blockers early
• Maintaining and improving technical documentation, including runbooks, process documentation, onboarding materials and architecture overviews
• Analysing existing processes and technical solutions to identify improvement opportunities
• Preparing stakeholder materials, impact assessments, status updates and governance documentation
• Supporting demand management by qualifying incoming requests
• Working closely with engineers, architects, cybersecurity specialists, product stakeholders and delivery teams
• Hybrid working model: 8 days per month from the Kraków office
• Long-term B2B cooperation via Antal

Kogo poszukujemy?

Must-have:

• 2+ years of experience as a Technical Business Analyst, Delivery Coordinator or IT Business Analyst
• Experience working within infrastructure, cloud, platform or technology-focused environments
• Strong analytical skills and ability to transform ambiguous requirements into structured deliverables
• Understanding of technical concepts: cloud infrastructure, networking fundamentals, DNS, HTTP/TLS, web technologies
• Excellent documentation and stakeholder communication skills
• Strong organizational abilities and attention to detail
• Experience coordinating work across multiple teams and stakeholders
• English allowing effective communication in an international environment

Nice to have:

• Experience within financial services or other regulated industries
• Knowledge of Azure, CDN/Edge platforms (e.g. Akamai) or web application security
• Experience with Jira and Confluence
• Familiarity with Agile, hybrid delivery models or project coordination frameworks
• BA or delivery-related certifications (BCS, IIBA, AgilePM)