System Analyst - Senior

Softswiss; Warszawa; On-site; PLN 90,000 - 140,000; Full time

Benefits offered by this job

Private health insurance

Sports benefits

Comprehensive Mental Health Program

Free English lessons (online)

Local language courses

Paid time off

Maternity leave support

Referral program rewards

Upskilling, internal workshops, and CC

Job summary

SOFTSWISS in Warszawa is seeking an experienced System Analyst to design and optimize CRM architecture, with a focus on user experience through front-end customizations and secure HubSpot integration with internal systems.

You will build client management workflows, deliver actionable reports, manage HubSpot automation, and support users in leveraging HubSpot features, while collaborating with stakeholders.

Qualifications

• Strong analytical and system architecture skills.
• Hands-on development with Python and JavaScript/TypeScript; Node.js and React.js familiarity.
• Proficiency with debugging and API testing tools (Postman, browser DevTools).
• Knowledge of SQL and NoSQL databases.
• Understanding of DevOps: Docker and Kubernetes.
• Experience with Kafka and REST API integrations.
• Experience with Jira and Confluence.
• Fluent Russian language skills (C1+).
• Nice-to-have: ClickHouse, HubSpot CRM configuration, Zapier/Make, Claude AI, and English B1+.

Responsibilities

• Design and optimize CRM architecture and improve user experience through front-end customizations.
• Integrate HubSpot with internal systems and third-party tools with security in mind.
• Build clients management workflows and deliver reports for informed decisions.
• Administer and configure HubSpot including automated workflows, data quality, and user permissions.
• Advise and support users, helping with effective HubSpot feature usage.

Skills

System architecture

Python

JavaScript/TypeScript

Node.js

React.js

API testing

SQL

NoSQL

Docker

Kubernetes

Kafka

REST APIs

Jira

Confluence

Russian (fluent)

HubSpot

Tools

Docker

Kubernetes

Postman

Browser DevTools

Job description

Overview:

SOFTSWISS continues to expand the Delivery team and is looking for System Analyst. We need a true, experienced professional who shares our culture and values.

Key responsibilities:

• Design and optimize CRM architecture, improve user experience through front-end customizations.

• Integrate HubSpot with Company’s internal systems and third-party tools in line with security requirements.

• Build effective Clients management workflows in collaboration with business stakeholders, deliver reports that support informed decision-making.

• Administer and configure HubSpot, including automated workflows, data quality controls, and user permissions management.

• Advise and support users, helping with effective HubSpot’s features usage.

Required Experience:

• Strong analytical and system architecture skills.

• Hands-on development and debugging experience with Python and JavaScript/TypeScript, with familiarity with Node.js and React.js.

• Proficiency with debugging and API testing tools such as browser developer tools and Postman.

• Knowledge of SQL and NoSQL databases.

• Understanding of DevOps practices: experience with Docker and Kubernetes.

• Experience with message brokers such as Kafka.

• Understanding of REST APIs and experience building system integrations.

• Work experience with Jira and Confluence.

• Russian proficiency at Fluent level (C1+).

Nice to have:

• Experience with ClickHouse

• Experience configuring HubSpot or other CRM systems.

• Experience with Zapier, Make, or Clay.

• Hands-on experience with AI tools such as Claude and automation platforms such as n8n.

• English proficiency at B1+ level (Intermediate).

Our Benefits:

• Private health insurance

• Sports benefits

• Comprehensive Mental Health Program

• Free English lessons (online)

• Local language courses

• Paid time off

• Maternity leave support

• Referral program rewards

• Upskilling, internal workshops, and participation in professional conferences and corporate events