Strategic Supply Chain Analytics Consultant

project44; Kraków; On-site; PLN 112,000 - 168,000; Full time

Benefits offered by this job

Stock options

Bonus eligibility

Benefits package

Job summary

project44 is seeking a Managed Service Consultant to partner with business leaders, customers and carriers to ensure world-class delivery across a diverse portfolio. You will drive customer value through data analysis, operational excellence and proactive project management, blending strategic thinking with hands-on problem solving and the ability to influence stakeholders.

You will manage complex accounts across global regions, coordinate carrier initiatives, and leverage open-source

Qualifications

• Two to four years of experience in data analysis or a similar analytical role.
• Experience in SaaS, software or logistics is preferred.
• Strong analytical skills and the ability to convert complex data into clear, actionable insights.
• Solid understanding of source data, data formats and data behavior.
• Proficiency in Excel and familiarity with visualization or analytics tools such as Tableau, SQL, Power BI, Kibana or Observe.
• Experience with APIs or basic coding concepts is a plus.
• Exceptional organizational skills and the ability to manage multiple projects and competing priorities.
• Strong communication abilities and a customer focused, problem solving mindset.
• Fluency in English and French OR Spanish. Additional languages are a plus.

Responsibilities

• Partner with customers to define delivery timelines, milestones and end-to-end project plans that ensure successful execution.
• Lead carrier initiatives from planning through adoption, presenting data driven insights and best practice recommendations.
• Conduct deep-dive data analysis to identify patterns, uncover root causes and recommend improvements that increase data quality and availability.
• Coordinate closely with carriers to drive continuous data improvements and troubleshoot performance issues.
• Monitor project progress, communicate risks and publish regular progress reports that highlight business impact.
• Hold customers and carriers accountable for actions that improve operational outcomes.
• Use open-source visualization tools and internal data platforms to triage errors and support issue resolution.
• Develop a deep understanding of carrier integration methods across modes and apply technical knowledge to guide decision making.
• Collaborate with cross functional partners including Product, Support, Carrier Operations and Engineering to drive customer value.
• Contribute to internal initiatives, SOP development and process improvements that enhance quality, consistency and efficiency within the Managed Services practice.
• Mentor team members, identify process gaps and share scalable solutions across the organization.
• Manage a portfolio of complex Enterprise and Vanguard customers, often spanning global regions and multiple project44 products.

Skills

Data analysis

SaaS experience

Excel

Tableau

SQL

Power BI

Kibana

Observe

English

French or Spanish

Job description

project44 is seeking a Managed Service Consultant to partner with business leaders, customers and carriers to ensure world-class delivery across a diverse portfolio. You will drive customer value through data analysis, operational excellence and proactive project management, blending strategic thinking with hands-on problem solving and the ability to influence stakeholders.

You will manage complex accounts across global regions, coordinate carrier initiatives, and leverage open-source