Strategic Growth Account Manager (Remote)

Absorb; Poland; Remote; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote-first

Health and wellness benefits

Two bonus plans eligibility

New hire equipment allowance

Career growth opportunities

DEI programs

Job summary

Absorb Software seeks an Account Manager to own a book of business, expand customer adoption, and uncover upsell opportunities within existing accounts. You’ll protect and grow value through retention, renewals, and expansion conversations, collaborating across teams to scale account management practices.

You will drive growth by expanding customer adoption of Absorb and by uncovering upsell opportunities within your existing accounts, measuring success with net retention targets tied to your

Qualifications

• Post-secondary degree (preferably in business or related field).
• 1-2 years of experience managing client relationships and driving revenue growth through upselling.
• Very strong time management and organizational skills.
• Very strong verbal and written communication skills.
• Outgoing and personable with a sales driven attitude, strong team player.

Responsibilities

• Increase the net dollar retention of your book of business through proactive upsells, cross sells, and strong relationship management that protects and grows existing revenue.
• Lead client contract renewals with a focus on expanding Annual Recurring Revenue and strengthening long-term partnerships.
• Identify, develop, and close new opportunities within assigned accounts to support a land and expand strategy.
• Create accurate proposals, statements of work, and other client facing documents that support your sales process and drive deal momentum.
• Build meaningful, trusted relationships with key contacts to deepen engagement and position Absorb as a strategic partner.
• Manage your sales pipeline with accuracy and accountability, reporting monthly and quarterly to ensure full visibility across the business.
• Become an expert in Absorb’s subscription models so you can confidently address client questions and guide renewal and expansion conversations.
• Participate in team meetings and collaborative projects that help improve sales processes and overall performance.
• Develop strong internal partnerships across Customer Success, Support, Product, and Leadership to ensure the full client lifecycle is supported.
• Stay current on product releases, training sessions, and industry insights to maintain strong product knowledge and credibility with customers.

Skills

Client relationship management

Upselling

Revenue growth

Communication skills

Team collaboration

Time management

Education

Post-secondary degree in business or related field

Tools

Salesforce

Excel

PowerPoint

AbsorbLMS

Job description

Absorb Software seeks an Account Manager to own a book of business, expand customer adoption, and uncover upsell opportunities within existing accounts. You’ll protect and grow value through retention, renewals, and expansion conversations, collaborating across teams to scale account management practices.

You will drive growth by expanding customer adoption of Absorb and by uncovering upsell opportunities within your existing accounts, measuring success with net retention targets tied to your