Strategic Change Program Lead

Heineken; Kraków; Hybrid; PLN 180,000 - 260,000; Full time

Job summary

HEINEKEN Kraków is seeking a seasoned Change & Program Manager to lead governance across delivery pillars, shaping plans and enabling strategic change within our organisation.

You will design change interventions, coordinate stakeholder engagement, and drive communications and training to support priorities and culture.

With 5+ years of experience in complex projects, you will influence stakeholders, balance standard vs customised programs, and foster an inclusive, learning-focused environment.

Qualifications

• Bachelor’s Degree in a related field
• 5+ years of experience in complex projects delivering program governance and change interventions
• Facilitating governance cycles, influencing stakeholders and managing change initiatives
• Customer-centric mindset with ability to translate voice of the customer into actions
• Experience with complex change projects and root-cause analysis
• Exceptional communication, active listening and presentation skills
• Influencing and negotiation with stakeholders outside the programme
• Ability to balance standard vs customised programs
• Strong team player with cultural awareness and adaptability
• Fluency in English

Responsibilities

• Lead governance across delivery pillars and manage overall program planning
• Integrate plan changes and derogations within governance cycle
• Document and follow up risks and issues with key stakeholders
• Coordinate resolution of scope, time, risk and resources
• Design change management strategy and plan aligned with corporate culture
• Apply structured HEINEKEN Change Approach and lead end-to-end activities
• Provide insight on ongoing activities to support prioritisation decisions
• Identify stakeholders and develop effective engagement plans
• Embed change into sustainable organisational culture
• Design and deliver communication strategy for stakeholders
• Prepare actionable communications for different groups
• Initiate ad hoc communication when needed
• Design and develop training strategy and deliver trainings
• Coordinate internal communication, meetings and engagement
• Share knowledge and good practices across pillars
• Ensure organisational learning and capability building

Skills

Change management

Stakeholder management

Communication

Negotiation

Problem solving

Team player

Cultural awareness

English fluency

Education

Bachelor's degree

Tools

P3M HEINEKEN Change Approach

Job description

HEINEKEN Kraków is seeking a seasoned Change & Program Manager to lead governance across delivery pillars, shaping plans and enabling strategic change within our organisation.

You will design change interventions, coordinate stakeholder engagement, and drive communications and training to support priorities and culture.

With 5+ years of experience in complex projects, you will influence stakeholders, balance standard vs customised programs, and foster an inclusive, learning-focused environment.