Sr. Travel & Expense Analyst

Jeppesen ForeFlight, Inc.; Gdańsk; Hybrid; PLN 180,000 - 300,000; Full time

Job summary

Jeppesen ForeFlight, Inc. is seeking a Regional Travel & Expenses Operations lead in Gdańsk, Poland. You will own regional travel activity, oversee TMC operations, and drive spend analytics within policy and system frameworks.

You will manage dashboards in Tableau, support Navan/Concur migrations, and engage with regional leaders to optimize supplier performance and compliance.

Qualifications

• 5+ years in corporate travel management or T&E operations.
• Experience with SAP Concur or Navan; proficiency in Excel, Tableau, or Cognos.
• Experience with corporate card compliance reviews, expense audits, and financial controls (card program administration is not required).
• Strong written and verbal communication skills.

Responsibilities

• Regional Operations: serve as the primary operational contact for travel and expense activities in the assigned region.
• Data Analytics & Reporting: produce spend visibility reports and maintain Tableau dashboards; conduct ad hoc modeling.
• Audit & Compliance: conduct expense audits and quarterly compliance reviews across expense platforms.
• Employee Engagement: provide policy and platform training and respond to inquiries.

Skills

T&E operations

Data analytics

Stakeholder communication

Policy compliance

Regional collaboration

Tools

SAP Concur

Navan

Excel

Tableau

Cognos

Oracle ERP

Jira

Coupa

Job description

Hybrid: Presence in the office 2 times/ week in Gdansk.

Summary

Regional operator within the Global Travel & Spend Management (GTSM) team, deployed to a single region (AMER, EMEA, or APAC) as the primary point of accountability for travel category performance, spend analytics, and supplier delivery. This role drives program outcomes through data-led insights, TMC and travel supplier management, and employee engagement — operating within policy and system frameworks established by the T&E Program Manager.

Responsibilities

Regional Operations

• Primary operational contact for corporate travel and expense activities in the assigned region.
• Manage day-to-day operations: TMC oversight, OBT support, and escalation resolution.
• Resolve employee issues for travel, expense, and card inquiries via centralized case management.

Data Analytics & Reporting

• Produce spend visibility reports, supplier scorecards, and program utilization metrics.
• Own and maintain Tableau dashboards as the primary analytics resource for the region; conduct ad hoc spend modeling and trend forecasting to surface compliance gaps and program opportunities.
• Prepare and present quarterly business reviews (QBRs) to regional leadership, including spend benchmarking against prior periods and industry peers.
• Monitor T&E platform health (Navan, Concur, Ramp, Oracle ERP) — identify and escalation operational issues, configuration gaps, and integration failures to the T&E Program Manager and IT teams for resolution.
• Identify regional configuration needs (mileage rates, receipt thresholds, audit rules, user access) and submit change requests to the T&E Program Manager for implementation, testing, and sign-off.
• Support platform migrations, including Concur wind-down and Navan transition.
• Own regional travel category supplier relationships across air, hotel, ground transportation, and TMC partners; serve as the escalation point for TMC performance issues. Note: expense system and card platform vendor relationships (Concur, Citibank, Navan) are owned by the T&E Program Manager and are outside the scope of this role.
• Support RFP processes, contract negotiations, rate cap management, and SLA monitoring.

Audit & Compliance

• Conduct expense audits and quarterly compliance reviews across expense platforms; for corporate card programs, review spend data and compliance metrics only — card issuance, limit-setting, MCC management, and fraud escalation are owned by the T&E Program Manager.
• Identify and escalation policy violations, duplicate expenses, and anomalous transactions to the T&E Program Manager; apply established policy frameworks rather than developing or recommending policy changes.
• Reconcile aged transactions and manage GL codes with Finance and A/P.

Employee Engagement

• Provide responsive support for travel, expense, and card inquiries; deliver policy and platform training.
• Contribute to communications (email, Slack, intranet) and participate in regional listening sessions.

Qualifications

Required

• 5+ years in corporate travel management or T&E operations.
• Experience with SAP Concur or Navan; proficiency in Excel, Tableau, or Cognos.
• Experience with corporate card compliance reviews, expense audits, and financial controls (card program administration is not required).
• Strong written and verbal communication skills.

Preferred

• Global or multi-regional T&E program experience.
• Familiarity with Oracle ERP, Jira, Coupa, or regional compliance requirements (EMEA VAT, APAC local tax).
• Background in platform migrations or supplier/category sourcing.