Specialist - Learning and Development 4A

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Kraków; Hybrid; PLN 91,000 - 109,000; Full time

Job summary

Genpact is seeking a Specialist – Learning and Development to drive learning initiatives in a fast-moving, AI-powered environment. You will collaborate with cross-functional teams, manage timely task delivery, and maintain comprehensive documentation to support strategic initiatives and process improvements.

The role requires strong expertise in L&D, employee experience, and stakeholder engagement, with a German language component at C1 level.

Qualifications

• Bachelor's - HR/Industrial Relations
• Bachelor's - Human Resource Management
• Bachelor's - Psychology
• Masters - Business Administration
• Masters - Human Resource Management

Responsibilities

• Define and execute responsibilities aligned with the role of Specialist - Learning and Development
• Collaborate with cross-functional teams
• Ensure timely delivery of assigned tasks
• Maintain documentation and reporting
• Support strategic initiatives and process improvements

Skills

Agile Methodology

Employee Experience

Employee Lifecycle Management

Employee Relations

Learning and Development

Marketing Analytics

Media Research

People Leadership

Storytelling

German (C1)

Education

Bachelors - HR/Industrial Relations

Bachelors - Human Resource Management

Bachelors - Psychology

Masters - Business Administration

Masters - Human Resource Management

CEBS

PHR

SHRM-CP

Job description

Specialist – Learning and Development

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Define and execute responsibilities aligned with the role of Specialist - Learning and Development
• Collaborate with cross-functional teams
• Ensure timely delivery of assigned tasks
• Maintain documentation and reporting
• Support strategic initiatives and process improvements

Qualifications

• Bachelors - HR/Industrial Relations
• Bachelors - Human Resource Management
• Bachelors - Psychology
• Masters - Business Administration
• Masters - Human Resource Management

Certifications

• Certified Employee Benefits Specialist (CEBS) - The Institute of Cost Accountans of India (ICMAI)The Institute of Cost Accountans of India (ICMAI), Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning, SHRM Certified Professional (SHRM-CP) - ProtouchProtouch

Required Skills

• Agile Methodology
• Employee Experience
• Employee Lifecycle Management
• Employee Relations
• Learning and Development (L&D)
• Marketing Analytics
• Media Research
• People Leadership
• Storytelling

Language

• German
• Advanced - C1

Job Type

• Regular

Remote Type

• Hybrid

Work Shift

• Standard (Poland)

Compensation Range

• Initial Pay Starting From 9000 PLN

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Additional Information

Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.