Specialist - HRO - Recruitment Operations 4A

6001 Genpact PL sp. z o.o.; Kraków; Hybrid; PLN 114,000 - 136,000; Full time

Job summary

Genpact Kraków is seeking a Specialist - HRO - Recruitment Operations to lead end-to-end recruitment processes within a fast-moving, innovation-driven environment. This role supports collaboration with hiring managers and ensures a strong talent pipeline across multiple levels.

The position emphasizes compliance, data accuracy, and the use of AR technologies to streamline hiring while embracing Genpact’s AI-driven approaches in a hybrid work setting.

Qualifications

• Bachelor degrees in Commerce, Economics or Finance.
• Master degrees in Business Administration or Business Analytics.
• Certifications listed (CCO, PHR, SHRM-SCP) are preferred.

Responsibilities

• Manage and oversee recruitment from start to finish.
• Collaborate with hiring managers to identify staffing needs.
• Post job openings and manage candidate applications.
• Screen resumes and conduct initial phone interviews.
• Schedule and coordinate interviews.
• Assist in offers and onboarding processes.
• Maintain recruitment data and generate reports.
• Ensure compliance with employment laws throughout recruitment.

Skills

German

Language: B2

Education

Bachelor: Commerce

Bachelor: Economics

Bachelor: Finance

Master: Business Administration

Master: Business Analytics

Certifications: CCO - Vskills

Certifications: PHR - Symbiosis

Certifications: SHRM-SCP

Tools

AWS

IT Service Desk

Job description

Specialist - HRO - Recruitment Operations

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Job Description Responsibilities

• Manage and oversee the recruitment process from start to finish, ensuring efficiency and consistency.
• Collaborate with hiring managers to identify staffing needs and develop effective recruitment strategies.
• Post job openings on various platforms and manage candidate applications to maintain a strong talent pipeline.
• Screen resumes and conduct initial phone interviews to shortlist qualified candidates.
• Schedule and coordinate interviews between candidates and hiring teams.
• Assist in coordinating job offers and onboarding processes for new hires.
• Maintain accurate and up-to-date recruitment data and generate relevant reports.
• Ensure compliance with all relevant employment laws and regulations throughout the recruitment process.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics
• Certifications: Certified Compliance Officer (CCO) - VskillsVskills, Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning, SHRM-SCP - Society for Human Resource Management (SHRM)Society for Human Resource Management (SHRM)

Required Skills

• Amazon Web Services (AWS)
• IT Service Desk
• German (Required)
• Language Proficiency – Upper Intermediate – B2

Additional Job Location – Job Type Regular; Master Skill List – HRO – Recruitment Operations; Remote Type – Hybrid Work; Shift – Standard (Poland); Compensation Range – Initial Pay Starting From 11200 PLN.

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We're an agentic and advanced technology solutions company that runs mission-critical operations for the world’s leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want – and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.

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