Spanish Speaking Customer Experts for Dyson - Work Remote In Greece

Mercier Consultancy MD; Polska; Remote; PLN 88,000 - 137,000; Full time

Benefits offered by this job

13th salary

14th salary

Training provided

Health insurance

Relocation package

Performance bonus

Remote work in Greece

Career development

Job summary

Mercier Consultancy Group is seeking Spanish-speaking Customer Experts for Dyson in Greece. You will handle customer inquiries via phone, email, and chat, addressing technical questions about Dyson appliances.

A valid EU passport and strong Spanish fluency are essential for delivering exceptional support with a professional, customer-first approach. Remote work in Greece is supported, with fully paid relocation and comprehensive training on Dyson products.

Qualifications

• Native or fluent Spanish (spoken and written).
• Proficiency in English for corporate communication and training purposes.
• Valid EU passport (mandatory).
• Strong technical aptitude and a genuine interest in the consumer electronics industry.
• Excellent communication skills with a professional, customer-first mindset.
• Previous experience in a customer service role is highly valued for these Spanish-speaking jobs.

Responsibilities

• Provide world-class customer support for Dyson's consumer electronics via phone, email, and chat.
• Assist Spanish-speaking customers with technical inquiries regarding Dyson products.
• Troubleshoot device performance issues to ensure premium user experience.
• Educate customers on features and maintenance of Dyson products.
• Maintain accurate records of customer interactions in the CRM.
• Collaborate with internal teams to resolve escalated technical cases.
• Contribute to continuous improvement of support protocols.

Skills

Spanish language

English language

Customer service experience

EU passport

Tools

CRM system

Job description

Spanish Speaking Customer Experts for Dyson

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading brands across Europe. We pride ourselves on delivering bespoke career opportunities that combine professional growth with exceptional lifestyle experiences.

Job Overview

We are currently seeking dedicated professionals for the Spanish Speaking Customer Experts for Dyson position in Greece, a role within the dynamic consumer electronics industry. This is an exciting opportunity for ambitious individuals to join a global leader, providing premium support in a remote-friendly environment that offers one of the best jobs in Greece today.

Key Responsibilities

• Provide world-class customer support for Dyson's innovative range of consumer electronics via phone, email, and chat
• Assist Spanish-speaking customers with technical inquiries regarding Dyson's high-tech appliances and personal care technology
• Troubleshoot device performance issues to ensure a premium user experience consistent with the brand's reputation
• Educate customers on the unique features and maintenance of Dyson products to maximize device longevity
• Maintain accurate records of customer interactions within the company's CRM database
• Collaborate with internal teams to resolve escalated technical cases effectively
• Contribute to the continuous improvement of support protocols within the consumer electronics sector

Requirements

• Native or fluent Spanish (spoken and written) is mandatory for this role
• Proficiency in English for corporate communication and training purposes
• Valid EU passport (mandatory)
• Strong technical aptitude and a genuine interest in the consumer electronics industry
• Excellent communication skills with a professional, customer-first mindset
• Previous experience in a customer service role is highly valued for these Spanish-speaking jobs

Benefits

• Competitive Monthly Salary with additional 13th and 14th salaries per year
• Fully Paid Training on Dyson's premium product suite
• Comprehensive Health Insurance and private medical coverage
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation)
• Lucrative Monthly Performance Bonus based on quality metrics
• Remote working flexibility within Greece, offering a perfect work-life balance
• Career development and advancement opportunities within the global Mercier Consultancy Group network

Life in Greece

Choosing to accept one of our Spanish Speaking Customer Experts for Dyson position in Greece means embracing a life of sunshine, culture, and history. Greece offers an unparalleled Mediterranean lifestyle, where you can enjoy world-renowned beaches, ancient landmarks, and a warm, welcoming community. Many professionals find that the quality of life in Greece provides a rejuvenating atmosphere that complements their career growth.

With our inclusive relocation support, moving to Greece is seamless, allowing you to settle quickly into a country famous for its Mediterranean diet, vibrant nightlife, and hospitable people. Whether you are exploring the islands or enjoying the bustling streets of Athens, working in Greece provides a unique international experience. Join our team and discover why so many professionals choose to build their future here.