Remote Spanish-Speaking Tech Support Specialist

Mercier Consultancy MD; Polska; Remote; PLN 88,000 - 137,000; Full time

Benefits offered by this job

13th salary

14th salary

Training provided

Health insurance

Relocation package

Performance bonus

Remote work in Greece

Career development

Job summary

Mercier Consultancy Group is seeking Spanish-speaking Customer Experts for Dyson in Greece. You will handle customer inquiries via phone, email, and chat, addressing technical questions about Dyson appliances.

A valid EU passport and strong Spanish fluency are essential for delivering exceptional support with a professional, customer-first approach. Remote work in Greece is supported, with fully paid relocation and comprehensive training on Dyson products.

Qualifications

• Native or fluent Spanish (spoken and written).
• Proficiency in English for corporate communication and training purposes.
• Valid EU passport (mandatory).
• Strong technical aptitude and a genuine interest in the consumer electronics industry.
• Excellent communication skills with a professional, customer-first mindset.
• Previous experience in a customer service role is highly valued for these Spanish-speaking jobs.

Responsibilities

• Provide world-class customer support for Dyson's consumer electronics via phone, email, and chat.
• Assist Spanish-speaking customers with technical inquiries regarding Dyson products.
• Troubleshoot device performance issues to ensure premium user experience.
• Educate customers on features and maintenance of Dyson products.
• Maintain accurate records of customer interactions in the CRM.
• Collaborate with internal teams to resolve escalated technical cases.
• Contribute to continuous improvement of support protocols.

Skills

Spanish language

English language

Customer service experience

EU passport

Tools

CRM system

Job description

Mercier Consultancy Group is seeking Spanish-speaking Customer Experts for Dyson in Greece. You will handle customer inquiries via phone, email, and chat, addressing technical questions about Dyson appliances.

A valid EU passport and strong Spanish fluency are essential for delivering exceptional support with a professional, customer-first approach. Remote work in Greece is supported, with fully paid relocation and comprehensive training on Dyson products.