Spanish Speaking Search Engine Customer Expert - Work In Athens, Greece

Mercier Consultancy MD; Polska; Sur place; PLN 68 000 - 98 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Fully Paid Relocation Package

Fully Paid Training

Monthly Performance Bonus

13th and 14th salaries

Résumé du poste

Mercier Consultancy Group is seeking a Spanish-speaking Search Engine Customer Expert to join our team in Athens, Greece. You will provide top-tier customer support for search engine products, addressing inquiries and guiding users through complex platforms.

You’ll collaborate with international teams to optimize workflows, maintain SLAs, and document interactions in our CRM. Fluency in Spanish, strong communication, and a willingness to relocate are essential.

Qualifications

• Native or fluent Spanish (spoken and written).
• Experience in a professional Customer Support Services role is an asset.
• Strong digital literacy and a passion for technology and internet services.

Responsabilités

• Provide world-class support to users regarding search engine products and service inquiries.
• Maintain high levels of customer satisfaction through professional communication and effective problem-solving.
• Navigate complex digital platforms to provide accurate information and troubleshooting assistance.
• Collaborate with international teams to optimize support workflows and maintain service level agreements.
• Address user feedback and contribute to ongoing improvement of search engine performance protocols.
• Document interactions in the CRM system to ensure accurate records and data integrity.

Connaissances

Spanish language

Description du poste

Spanish Speaking Search Engine Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we specialize in high-impact staffing for the dynamic Customer Support Services industry, ensuring excellence in every placement we facilitate.

Job Overview

We are currently looking for a talented individual to join our team in Athens for the Spanish Speaking Search Engine Customer Expert position in Greece. This unique opportunity allows you to advance your career within the Customer Support Services industry while enjoying the vibrant lifestyle of the Mediterranean.

Key Responsibilities

• Provide world-class support to users regarding search engine products and service inquiries
• Maintain high levels of customer satisfaction through professional communication and effective problem-solving within the Customer Support Services sector
• Navigate complex digital platforms to provide accurate information and troubleshooting assistance
• Collaborate with international teams to optimize support workflows and maintain service level agreements
• Address user feedback and contribute to the ongoing improvement of search engine performance protocols
• Document interactions in the CRM system to ensure accurate records and data integrity for future support cycles

Requirements

• Native or fluent Spanish (spoken and written)
• Valid EU passport (mandatory)
• Previous experience in a professional Customer Support Services role is considered a significant asset for this position
• Strong digital literacy and a passion for technology and internet services
• Excellent communication skills and a customer-centric mindset
• Ability to thrive in a multicultural environment and relocate to Athens, Greece

Benefits

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) included for those searching for jobs in Greece
• Monthly Performance Bonus
• Two extra salaries per year (13th and 14th salary)
• And Much More..