Summary
Jolly Technologies is a Silicon Valley-based software company with more than 40,000 customers and millions of users, including many Fortune 500 companies and other world-renowned organizations.
Our products are B2B enterprise, multi-tenant, cloud-hosted SaaS platforms used by organizations with demanding business, security, and IT requirements across North America, Europe, Australia, and worldwide. Depending on business needs, you may work on one or more of our products.
Working Hours
Fully remote, work-from-home contract position. Our customer demos take place between 6:00 AM and 2:00 PM US Pacific Time. You must be available approximately 15:00 - 23:00 Central European Time on weekdays.
Responsibilities
- Conduct live online demonstrations of our SaaS platforms for prospective enterprise customers
- Run discovery calls to understand business workflows, IT requirements, and decision criteria, and tailor each demo accordingly
- Answer in-depth technical questions from customer IT, security, and compliance teams on topics such as identity and access management (SSO, user provisioning, role-based access), APIs and webhooks, third-party integrations, data security and encryption, privacy and compliance frameworks (e.g., SOC 2, ISO 27001, GDPR), data residency and retention, hosting, availability, and disaster recovery, network and firewall requirements, mobile apps and device management, data import and export, audit logging, and multi-tenant architecture
- Assist with security questionnaires, RFPs, and technical requirement checklists
- Set up and configure trial accounts and proofs of concept to match customer scenarios
- Work with the sales team on deal strategy and next steps
- Share customer feedback, feature requests, and product gaps with the product and engineering teams
- Answer product questions from prospective and existing customers by email
Requirements
- Bachelor's degree, preferably in Computer Science, Information Technology, Engineering, or a related field
- 3+ years in pre-sales, solutions consulting, sales engineering, implementation, or technical account management for B2B SaaS or enterprise software
- Proven experience giving live software demonstrations to both business and IT audiences, ideally to international customers
- Strong working knowledge of enterprise IT and cloud SaaS architecture, including identity and access management (e.g., SAML/OIDC, SCIM, Microsoft Entra ID, Okta), REST APIs and webhooks, integration patterns, data security and encryption, compliance frameworks, and cloud hosting concepts
- Able to quickly learn new technical areas and research accurate answers to questions you have not seen before
- Comfortable reading API documentation and working with tools such as Postman and JSON (writing production code is not required)
- Excellent spoken and written English
- Professional, organized, self-motivated, and customer-focused
- Strong references from previous managers
Important
This is a technical, customer-facing pre-sales role. You will not write code, but you must be comfortable leading technical conversations with enterprise IT teams. If your demo experience is mainly with consumer products or services, this role is not a fit.
Compensation
PLN 180,000 - PLN 250,000 per year (approx. PLN 15,000 - 20,800 per month on a B2B contract; commensurate with experience)