Solutions Engineering Program Manager

Atlassian; Województwo pomorskie; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

Atlassian is hiring a Solutions Engineer, Mid-Market CEE (Polish Speaker) to partner with sales teams serving Fortune 500 customers. The role involves uncovering customer needs, mapping them to Atlassian products, and delivering tailored demonstrations that showcase value across our portfolio.

The successful candidate will have 2+ years in pre-sales, excellent communication, and fluency in Polish and English, with comfort engaging executives and technical stakeholders alike.

Qualifications

• 2+ years of experience interacting with customers in a pre-sales capacity.
• Excellent communication and presentation skills to multi-level audiences.
• Fluent Polish and English (written and spoken).

Responsibilities

• Partner with direct sales, partners and larger account teams on Fortune 500 customers to map business problems to Atlassian solutions.
• Conduct discovery to understand customer state and map to Atlassian products and platforms.
• Lead compelling value-based demonstrations across multiple stakeholder needs.
• Capture feedback and competitive intelligence to influence product strategy.
• Build executive relationships and collaborate with internal teams to close deals.
• Maintain knowledge of Atlassian product portfolio and articulate how offerings work together.

Skills

Pre-sales experience

Customer facing

Polish language

English language

Job description

Solutions Engineer, Mid-Market CEE (Polish Speaker)

Sales | London, United Kingdom | Remote, UK | Gdańsk, Poland | Remote, Poland | Amsterdam, Netherlands |

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

What makes us unique is our belief in our value of 'play as a team'. We support one another, celebrate our wins together, and share knowledge. Our employees work with Atlassian, not for Atlassian.

Responsibilities

Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory

Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be

Probe for and identify additional opportunities for cross-product/solution expansion

investigate, discover, and assess client pain points

Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working

Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams

Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio

Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision

Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together

Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress.

In Poland, for this role, our current base pay range for new hires is:

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Qualifications

We’re looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organisation.

On paper, you have 2+ years of experience interacting with customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done.

You’ve got a customer‑centric mindset with a proven track record in building executive relationships with customers and rallying the internal teams to collaborate across the company to meet our customers' needs.

You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value‑based solutions.

You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences.

You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.

You speak fluent Polish and English

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.