Solutions Architect — AI Test Data & Agent Testing

Tonic AI; Poland; Remote; PLN 200,000 - 320,000; Full time

Job summary

Tonic.ai is seeking a Solutions Architect who thrives on solving complex customer problems and building systems that prevent recurring issues. You will map each customer’s stack, run pilots, and drive adoption after closing the deal, collaborating closely with AEs and customer engineering teams.

In this role you’ll run technical discovery with engineering, DevOps and QA, design and demo the solution, scope pilots with clear success criteria, and own onboarding to have customers generating usable

Qualifications

• Bachelor's degree in a technical field or equivalent experience.
• 3+ years in a technical customer-facing role such as Solutions Architect, Sales Engineer, Technical Customer Success or Forward Deployed Engineer.
• Hands-on experience with relational databases and data warehouses, and cloud infrastructure (AWS, Azure or GCP).
• Familiar with CI/CD, Docker and Kubernetes, test environments and testing frameworks.
• Proficient in Python and SQL scripting.
• Experience with AI-native workflows and agents.
• Strong ownership and ability to lead on accounts.
• Comfort traveling up to 25% (domestic and international).

Responsibilities

• Run technical discovery with prospects' engineering and DevOps teams.
• Design and demo the solution, answer security and deployment questions.
• Define pilots with clear success criteria and drive to a decision.
• Own onboarding after closing, deploy Tonic and enable data generation.
• Design test-data pipelines combining de-identified and synthetic data.
• Diagnose data problems and guide engineers to fix or explain.
• Train customer teams to operate Tonic independently.
• Feedback field insights to product and engineering.
• Support existing customers on high-complexity issues and spot expansion.
• Turn fixes into reusable scripts, docs, runbooks, and product improvements.

Skills

Relational databases

Cloud infra (AWS/Azure/GCP)

CI/CD

Docker

Kubernetes

Python & SQL scripting

AI-native workflow

Ownership

Communication

Education

Bachelor's degree in a technical field

Tools

AWS

Azure

GCP

Docker

Kubernetes

Job description

Tonic.ai is seeking a Solutions Architect who thrives on solving complex customer problems and building systems that prevent recurring issues. You will map each customer’s stack, run pilots, and drive adoption after closing the deal, collaborating closely with AEs and customer engineering teams.

In this role you’ll run technical discovery with engineering, DevOps and QA, design and demo the solution, scope pilots with clear success criteria, and own onboarding to have customers generating usable