Solutions Architect

TD SYNNEX Poland; Województwo mazowieckie; Vor Ort; PLN 180.000 - 280.000; Vollzeit

Benefits dieser Stelle

Elective benefits by country

Career development programs

Life empowerment program

Diversity & inclusion

Onboarding program

Community volunteering

Zusammenfassung

TD SYNNEX Poland is seeking a highly capable architect with cross-vendor experience to design complex technology solutions for end customers and partners. You will collaborate with sales, vendors and resellers to deliver tailored offerings and manage multi-vendor projects end-to-end.

You will work on keeping technical accreditation, supporting sales enablement, and maintaining strong customer relationships, while staying ahead in a fast-evolving tech landscape.

Qualifikationen

• Experience delivering multi-technology solutions with partners and end users.
• Strong written and oral communication skills.
• Experience with Microsoft Office tools.
• Knowledge of SAP R3, Compass and Business Warehouse is desirable.

Aufgaben

• Define multi-technology solutions to meet customer needs with end users and resellers.
• Manage internal and external resources to deliver complex, multi-vendor solutions.
• Support sales teams with technical quotes aligned to defined SLAs.
• Develop and manage customer relationships.
• Co-own and project manage the technical elements of sales opportunities to successful closure.
• Conduct customer site visits (reseller and end user).
• Deliver sales and technical enablement training where applicable.
• Respond to queries or customer care issues promptly.
• Communicate product and technology information to relevant audiences.
• Deal with daily product/solution enquiries from internal/external sales and resellers.
• Utilise the Business Solution Centre (BSC) to support sales activity.
• Maintain technical accreditation and expand industry knowledge.

Kenntnisse

MS Office

Communication skills

Attention to detail

IT industry knowledge

Product & technology knowledge

Tools

SAP R3

Compass

Business Warehouse

Jobbeschreibung

Job Purpose

Highly certified architect with deep cross-vendor domain knowledge, able to work externally with partners, vendors and end customers to develop complex and bespoke technology solutions

Responsibilities

• Helps define appropriate multi-technology solutions to meet customer needs by engaging with end users and resellers
• Responsible for project management of internal and external (vendor and partner) resources in delivering complex, multi vendor technical solutions to end users
• Some support of internal and external sales teams to deliver technical quotes in line with defined service level agreements (SLA's)
• Develop and manage customer relationships with appropriate contacts.
• Co-own and project manage the technical elements of sales opportunities to successful closure
• Conduct customer site visits (reseller and end user)
• Deliver sales and technical enablement training internally to TD SYNNEX sales teams or externally to the reseller base (not a core competency)
• Respond to queries or customer care issues in a timely manner
• Communicate product and technology information to the relevant audience
• Deal with daily product/solution enquiries from internal/external sales and resellers (not a core competency)
• Utilise the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates
• Maintain technical accreditation and develop wider industry knowledge to a highly competent level (applicable to all technical roles)

Knowledge Skills And Experience

• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Visio
• Experience of SAP R3, Compass and Business Warehouse is desirable
• Previous experience of E-business systems.
• Excellent written and oral communication skills.
• Strong attention to detail, priority management and planning skills.
• IT industry knowledge - Channel, Vendors, Competition and End User.
• Existing wide knowledge of product and technology portfolios as relevant to the business unit

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.