Solution Specialist

PL11 Global Blue Polska Sp. z o. o.; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

Shift4 in Warsaw is seeking a motivated Solution Specialist to drive new business and support existing clients in the Polish market. You will promote Shift4’s merchant servicing products, hardware, software, and professional services while building strong relationships with merchants.

You will prospect, set appointments, and close deals in a fast-paced sales cycle, manage CRM records, and stay up-to-date on industry trends. Travel within the territory and a results-driven mindset are essential.

Qualifications

• Outside sales experience in payments, financial services, or technology solutions.
• Proven ability to meet and exceed sales quotas.
• Willingness to prospect, cold-call, and close deals independently.
• Ability to pass a background check.

Responsibilities

• Prospect and generate new business opportunities through phone outreach, networking, and referrals.
• Set appointments with merchants to present Shift4’s Payment Terminal and services.
• Close deals in a fast-paced sales cycle and sign new logos in the assigned territory.
• Assist existing clients with add-on services, including hardware, software, and professional solutions.
• Build strong relationships with merchants by actively listening to their needs and resolving outstanding issues.
• Qualify sales opportunities and identify cross-sell and up-sell opportunities.
• Maintain accurate CRM records and pipeline management.
• Maintain regular communication with direct manager and adhere to company policies and procedures.
• Continuously develop knowledge of products, services, and industry trends.

Skills

Outside sales

Presentation skills

Negotiation skills

CRM proficiency

Travel readiness

Fluent English

Education

High school diploma

Job description

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.About Shift4Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payment ecosystems around the world. Powering billions of transactions annually for hundreds of thousands of businesses, Shift4 recently expanded its geographic reach and capabilities with the acquisition of Global Blue, the leader in tax-free shopping solutions.By integrating Global Blue’s tax refund and currency conversion capabilities into its global payments platform, Shift4 offers an enhanced, end-to-end unified commerce solution for a wide range of industries – from restaurants, hotels, and stadiums to retail, ecommerce and nonprofits. For more information, visit www.shift4.com.Purpose of the roleThe Solution Specialist is responsible for generating new business and supporting existing clients by promoting Shift4’s merchant servicing products, hardware, software, and professional services. Acting as the frontline sales representative in the assigned territory, the role drives revenue growth by prospecting, setting appointments, closing deals, and building strong client relationships.ResponsibilitiesProspect and generate new business opportunities through phone outreach, networking, and referrals.Set appointments with merchants to present Shift4’s Payment Terminal and services.Close deals in a fast-paced sales cycle and sign new logos in the assigned territory.Assist existing clients with add-on services, including hardware, software, and professional solutions.Build strong relationships with merchants by actively listening to their needs and resolving outstanding issues.Clearly explain the value of Shift4’s solutions to clients (via laptop demonstrations or Payment Terminal).Qualify sales opportunities and identify cross-sell and up-sell opportunities.Understand merchant acquiring statements and position Shift4’s end-to-end service offering accordingly.Maintain accurate CRM records and pipeline management.Maintain regular communication with direct manager and adhere to company policies and procedures.Continuously develop knowledge of products, services, and industry trends.undefinedAdditional: Division of work in percentage (please note that this is subject to change depending on business):Lead generation & prospecting – 35%Sales conversion & client onboarding – 30%Account management & client support – 20%Administration & CRM reporting – 10%Training & industry knowledge development – 5% Main KPI’sLead generation and number of outreach activities.New logos signed and deals closed in assigned territory.Achievement of monthly/quarterly sales quotas.Client retention and satisfaction levels.Pipeline accuracy and CRM compliance.Professionalism and alignment with company standards.CompetenciesEntrepreneurial and “hunter” mindset with strong drive for sales success.Ability to build trust and long-lasting client relationships.Resilient, proactive, and results-oriented approach.Strong organizational skills and ability to manage territory effectively.Professional demeanor and adherence to company values.SkillsProven door-to-door or outside sales experience.Strong presentation, negotiation, and communication skills.CRM proficiency and ability to manage sales pipeline.Computer and smartphone literacy.Valid driver’s license and ability to travel extensively within assigned territory.Languages: Fluent English (mandatory). Native or proficient knowledge of the local language is required depending on the country of assignment (Poland). Knowledge of additional European languages beyond the local language is considered a plus. Qualifications and education requirementsHigh school diploma or equivalent (minimum).Experience in outside sales, preferably in payments, financial services, or technology solutions.Demonstrated ability to meet and exceed sales quotas.Willingness to prospect, cold-call, and close deals independently.Ability to pass a background check.Earnings: base salary + bonuses + car allowances.undefinedEqual OpportunityShift4 is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression \"> \">undefinedWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.