SMB Growth & Strategy Lead — Pharma MarTech

Viseven

Warszawa

On-site

PLN 210,000 - 320,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation

Experienced team

Career growth

Paid time off: 18 days + 2 additional

Sick leave: 4 days + 20 days

Family leave: 3 days

Medical insurance

English courses

Professional development

Corporate events

Work from home

Job summary

Viseven Group is seeking an SMB Lead to drive growth for its Small & Medium Business segment in the pharma and life sciences space. You will own client relationships end-to-end, guide omnichannel HCP engagement decisions, and shape scalable service offerings while collaborating with cross-functional teams to maximize value and expansion opportunities.

You will lead with commercial instincts, manage SMB demand, and ensure alignment with strategic objectives, including ensuring high-quality

Qualifications

Advanced/Fluent English (written & spoken).
Ability to guide clients on channel mix and HCP engagement models.
Credible in pharma/life sciences commercial and medical contexts.
Drive client adoption while avoiding over-dependence on internal escalation.
Own renewal rates, expansion targets, and segment P&L.
Coordinate with CGU teams and build internal cases for prioritization.
Proactive problem solving with minimal escalation.
CRM and health scoring tool experience, and comfortable with async communication.

Responsibilities

Own the SMB client relationship from initial sales handoff through full lifecycle, driving renewals and expansions.
Define and promote scalable SMB service offerings; coordinate with cross-functional CGUs to ensure successful delivery.