Slovenian Customer Service Specialist — Hybrid

TopTalents; Kraków; Hybrid; PLN 127,822 - 170,430; Full time

Benefits offered by this job

Home office allowance

Private medical care

Annual bonus

Relocation package

Family atmosphere

Various training opportunities

Job summary

A leading customer service company is seeking a Customer Service Representative fluent in Slovenian and English in Kraków. The role involves managing customer queries, providing solutions, and maintaining a high level of customer satisfaction. Ideal candidates will possess strong communication skills and team spirit. We offer a hybrid work model, private medical care, an annual bonus, and various training opportunities. Join our international team and grow within the organization.

Qualifications

• Enthusiastic and communicative approach to customer support.
• Ability to face challenges and adapt to new situations.
• Focus on teamwork and customer satisfaction.

Responsibilities

• Manage business queries and inbound calls.
• Respond to questions regarding products and orders.
• Process requests and update databases.
• Document interactions in the ticket system.
• Help implement new IT solutions.
• Generate ideas to enhance customer satisfaction.
• Assist team members in developing their capabilities.

Skills

Excellent Slovenian (C1/C2)

English (B2)

Teamwork

Customer service experience

Job description

A leading customer service company is seeking a Customer Service Representative fluent in Slovenian and English in Kraków. The role involves managing customer queries, providing solutions, and maintaining a high level of customer satisfaction. Ideal candidates will possess strong communication skills and team spirit. We offer a hybrid work model, private medical care, an annual bonus, and various training opportunities. Join our international team and grow within the organization.