ServiceNow Senior Application Developer

Fujitsu; Łódź; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Private medical care

Group life insurance

Work from modern offices or from home

Sport card

Free e-learning platforms

Shared training costs

Job summary

Fujitsu is seeking a ServiceNow Senior Application Developer to design, develop, test and document complex ServiceNow solutions. You will deliver maintenance and support services to ensure reliable operation and smooth user experience.

Join Fujitsu to work across multiple locations with flexible work options, contributing to innovative ICT solutions and a sustainable future.

Qualifications

• Proven experience with the ServiceNow platform.
• Knowledge of platform configuration, administration and support.
• Experience with ITSM modules and related processes.

Responsibilities

• Designs, builds, tests and documents new and amended ServiceNow modules from specifications.
• Provides application maintenance and support to users or service delivery functions.
• Maintains high quality documentation and ensures compliance with internal standards.

Skills

ServiceNow

Platform configuration

Administration

Support

Job description

Job Location: Lodz, Katowice

Location Flexibility: Multiple Locations in Country

Req Id: 10324

Posting Start Date: 7/29/26

Looking for new challenges?

At Fujitsu, we believe work should empower you – not just professionally, but personally. Whether you're solving global challenges or improving your community, you’ll have the tools, support, and freedom to make a real impact.

We are Fujitsu – a global leader in Japanese information and communication technology (ICT). We deliver innovative solutions, advanced technology products, and services that empower businesses to thrive and create a sustainable future. With a focus on collaboration and trust, we work hand-in-hand with our customers to transform industries, communities, and the world.

Join us and take your career to the next level as ServiceNow Senior Application Developer.

What’s the role about?

Purpose Of Role

Responsible for complex designs, creation, testing and documenting of new and amended programs from supplied specifications in accordance with agreed standards. The provision of application maintenance and support services, either directly to users of the applications or to service delivery functions.

Key Activities

• Product Development. Designs small to medium size solutions develops, implements and tests modules and products in line with agreed timelines, budget, costs, quality and development standards. Actively participates in calculation of development and product costs. Contributes to the production, maintenance and/or testing of maintainable solutions with a low density of defects.
• IT Integration. Provides integration facilities and provisions logistics.
• Process Improvement. Suggests and implements proposals for process improvements within projects.
• Innovation. Uses new technologies and methods actively to develop highly competitive products.
• Documentation. Provides technical documentation on realized modules / products, following internal standards. Creates documentation on development work: analytical documentation on the required code and functionality changes as well as technical specifications and manuals. Creating process documentation related to creating and developing software (plans, schedules, estimates, general scope of work)
• Project: Creates project documentation related to creating and developing software (plans, schedules, estimates, general scope of work), creates sales documentation (offers, project descriptions, role descriptions, PoC)
• Maintenance. Provides Back Level maintenance support, including problem solving, for own modules and if necessary, for foreign (sourced from third party supplier) components.
• Lifecycle. Provides development support during lifecycle of modules and products, bugfixing activities. Is responsible for development of new versions and updates based on defined requirements.
• Technical Expertise. Maintains high level of product and solution knowledge. Ensures that their skill profile is up to date. Influences own team by contributing to team meetings, quality assuring deliverables etc.

Who are we looking for?

• Proven experience working with the ServiceNow platform, including platform configuration, administration, and support.
• Knowledge of 2 of the following list:
  • ServiceNow AI Agents
  • Customer Service Management (CSM)
  • Data Foundation (CMDB & CSDM)
  • Governance, Risk and Compliance (GRC)
  • Third-Party Risk Management (TPRM)
  • HR Service Delivery (HRSD)
  • Integrated Risk Management (IRM)
  • IT Service Management (ITSM)
  • Platform Administration
  • System Administration
  • Vulnerability Response (VR)

What can you expect from us?

Health and well-being

• Private medical care.
• Group life insurance.

Flexibility at work

• Work from modern offices with parking or from home.
• Workation.

Perks And Benefits

• Sport cards.

Growth opportunities

• Free e-learning platforms.
• Shared costs for professional training and certifications.

Why Fujitsu?

We combine innovation with purpose, empowering you to bring your whole self to work. Join us and help shape a future where technology improves lives.

Ready to start your journey?

Based on Article 24(6) of the Act of 14 June 2024 on the Protection of Whistleblowers (Journal of Laws of 2024, item 928), the employer provides information on the internal reporting procedure in force at Fujitsu Technology Solutions Sp. z o.o. The procedure is available at the following links: Internal-reporting-procedure.pdf, Procedura-zgłoszeń-wewnętrznych.pdf

Relocation Supported: No

Visa Sponsorship Approved: No