ServiceNow Developers

emagine Group; Polska; On-site; PLN 180,000 - 300,000; Full time

Job summary

emagine Group is seeking an experienced ServiceNow Developer to lead hands-on development and optimization of ITSM modules in Poland, ensuring high platform performance and compliance while enabling knowledge transfer.

The role covers platform development, customization, QA, and documentation, with collaboration across Agile teams using ServiceNow products and a strong focus on best practices.

Preferred certifications include CSA, CAD, CIS-ITSM, with 7+ years in tech (5+ in ITSM ServiceNow).

Qualifications

• 7+ years of overall technical experience with 5+ years in ITSM ServiceNow development.
• Hands-on experience with ITSM, Portals, REST/SOAP APIs, Integration Hub, Document Management, App Engine, Dashboards, Platform Analytics, Playbooks, and Workspaces.
• ServiceNow Certifications: CSA, CAD, CIS-ITSM.

Responsibilities

• Platform Development & Customization: Configure and develop solutions across ServiceNow modules employing best practices.
• Technical Development & QA: Review customizations, scripts, and workflows for QA, including test scripts.
• Platform Optimization & Knowledge Transfer: Improve platform usability and efficiency while providing documentation and guidance to teams.
• Follow Agile development methodologies while utilizing ServiceNow products.

Skills

ITSM ServiceNow

REST/SOAP APIs

Integration Hub

Dashboards

Playbooks

Workspaces

Platform Analytics

Document Management

App Engine

Portals

Tools

CSA Certification

CAD Certification

CIS-ITSM Certification

Job description

Summary: This role focuses on hands-on development and optimization of ServiceNow modules, particularly in ITSM and related areas, for both Senior and Expert level developers. The main goal is to ensure high-quality platform performance and compliance while facilitating knowledge transfer and documentation.

Main Responsibilities

• Platform Development & Customization: Configure and develop solutions across ServiceNow modules employing best practices.
• Technical Development & QA: Review customizations, scripts, and workflows for quality assurance, including writing and executing test scripts.
• Platform Optimization & Knowledge Transfer: Improve platform usability and efficiency while providing documentation and guidance to teams.
• Follow Agile development methodologies while utilizing ServiceNow products.

Key Requirements

• 7 years of overall technical experience with 5+ years in ITSM ServiceNow development.
• Hands-on experience with ITSM, Portals, REST/SOAP APIs, Integration Hub, Document Management, App Engine, Dashboards, Platform Analytics, Playbooks, and Workspaces.
• ServiceNow Certifications: CSA, CAD, CIS-ITSM.

Nice to Have

• Experience implementing CSM and SPM modules.
• Additional ServiceNow certifications: CIS-CSM, CIS-SPM.