Software Engineer - Device Automation

Cisco; Województwo małopolskie; On-site; PLN 70,000 - 90,000; Full time

Job summary

Cisco is seeking a Senior Software Engineer in Poland to lead the design and development of ServiceNow applications. This role involves collaborating with various teams to implement end-to-end solutions, requiring strong experience in software development, particularly in Object-Oriented Programming with Java and JavaScript. Applicants should have 7+ years of experience and a Bachelor's or Master's degree in Computer Science. The position emphasizes Agile methodologies and familiarity with cloud infrastructures such as AWS or Azure.

Qualifications

• 7+ years of experience as a Software Developer.
• Object-Oriented Programming experience with languages such as Java, JavaScript, etc.
• Experience with REST APIs or other relevant web technologies.

Responsibilities

• Lead the design, development, and roll-out of ServiceNow applications.
• Collaborate with internal teams to understand business needs.
• Perform system and integration testing with data.
• Monitor health and compliance of the ServiceNow platform.
• Develop software solutions based on business needs.
• Provide training and support to ServiceNow end-users.

Skills

Object-Oriented Programming

Java

JavaScript

REST APIs

Data Modelling

Agile Methodologies

ServiceNow

Education

Bachelor's degree in Computer Science or related field

Master's degree in Computer Science or related field

Tools

ServiceNow

AWS

Azure

GCP

Job description

Who We Are

In the Device Automation team, we have a unique opportunity: we actually get to use the technology we create. We are innovators who drive innovation to propel business transformation while maintaining operational excellence. We are accelerators that accelerate digital solutions to generate cost savings & productivity gains for enterprise success. We are transformers, and as customer zero, we transform the customer experience by being our own customer first. With agility, quality, and security, we continuously deliver business outcomes.

Who You Are

We are looking for an individual with a proven track record of success in delivering complex cross‑functional projects and solutions with a passion for technology, automation, user experience and problem solving.

What You’ll Do

As a Senior Software Engineer in Device Automation, you will collaborate across the Business Units, Engineering, and cross‑functional teams to analyze, define, design and support the implementation of end‑to‑end solutions that enable the best‑in‑class workforce experiences. You will be responsible for the design, development, and maintenance of the Device Automation platform within our organization. This role requires extensive knowledge in software development and system administration. It requires not only technical expertise but also leadership skills and the ability to collaborate effectively with various teams. The successful candidate will ensure the optimal performance of our ServiceNow platform, enabling us to streamline our operations and provide better service to our clients.

Responsibilities

• Lead the design, development, and roll‑out of modules and applications such as ServiceNow.
• Collaborate with various internal teams to understand business needs and translate them into functional and non‑functional requirements.
• Perform system and integration testing with sample and live data.
• Monitor health, usage, and overall compliance of the ServiceNow platform.
• Develop software solutions and ServiceNow applications based on business needs.
• Create and manage scripts and workflows within ServiceNow.
• Provide training and support to ServiceNow end‑users.
• Maintain up‑to‑date knowledge of ServiceNow capabilities and features.
• Work closely with IT project management team to deliver solutions on time and within budget.
• Troubleshoot and resolve issues related to the ServiceNow platform and integrations.

Minimum Qualifications

• 7+ years of experience as a Software Developer.
• Object‑Oriented Programming experience with languages such as Java, JavaScript, etc.
• Experience with REST APIs or other relevant web technologies such as JSON, GraphQL, etc.

Preferred Qualifications

• Bachelor’s degree with 7+ years or Master’s with 3+ years of experience in Computer Science, Information Systems, or a related field.
• Strong understanding of IT Asset Lifecycle Management.
• Proficient in data modelling, data architecture, and data structures.
• Certifications in ServiceNow Application Development, System Administration, or Implementation Specialist are a plus.
• Familiarity with Agile and Scrum methodologies.
• Familiarity with Mobile Device Management platforms.
• Strong communication and interpersonal skills.
• Previous experience with public cloud infrastructure such as AWS, Azure, GCP.