ServiceNow Consultant — Hybrid Role with Training & Growth

Capgemini; Wrocław; Hybrid; PLN 190,435 - 275,074; Full time

Benefits offered by this job

Private life insurance

Multisport card

Access to training platforms

Job summary

A global technology partner is looking for a ServiceNow Consultant based in Poland. The role involves building customer relationships by delivering solutions, translating business requirements into IT delivery, and ensuring ITIL aligned processes are followed. Ideal candidates will have strong analytical skills, experience in ITIL processes, and a command of English. The position offers opportunities for training, a hybrid working model, and an inclusive workplace culture.

Qualifications

• Experience with deployment and configuration of the ServiceNow platform.
• Awareness of IT asset management lifecycle processes.
• Willingness to work with new technologies.

Responsibilities

• Build and transition Service Management solutions.
• Translate customer's business requirements into IT delivery.
• Oversee ITIL aligned processes and procedures.

Skills

Strong analytical skills

Presentation and workshop facilitation

Experience in ITIL Service Management Processes

Excellent command of English

Tools

ServiceNow

CI Class Manager

Job description

A global technology partner is looking for a ServiceNow Consultant based in Poland. The role involves building customer relationships by delivering solutions, translating business requirements into IT delivery, and ensuring ITIL aligned processes are followed. Ideal candidates will have strong analytical skills, experience in ITIL processes, and a command of English. The position offers opportunities for training, a hybrid working model, and an inclusive workplace culture.