ServiceNow Architect

Billennium; Poland; Hybrid; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Comprehensive benefits

Flexibility

Career growth

Global collaboration

Innovative environment

Engaging community

Team-building events

Welcome pack

Job summary

Billennium is seeking an experienced ServiceNow Architect to join a healthcare project. You will translate business needs into scalable technical solutions, lead HRSD enhancements, design data models, and manage integrations while guiding cross-functional teams.

Strong ITIL and Agile delivery experience is essential. You will collaborate with onshore/offshore teams, drive governance and audit activities, and explore new technologies to shape platform strategy.

Qualifications

• 7+ years of ServiceNow experience, including strong hands-on expertise with ServiceNow HRSD.
• Strong knowledge of ITIL processes and Agile/Scrum delivery methodologies.
• Experience designing, developing, administering, and deploying ServiceNow solutions.
• Advanced knowledge of integrations, APIs, Web Services, SSO, SAML, REST, LDAP, JDBC, and ODBC.
• Understanding of platform security, GRC/IRM frameworks, and audit/compliance requirements.
• Ability to translate business requirements into technical solutions, prototypes, and scalable platform designs.
• Fluent English communication skills (minimum B2 level) required.

Responsibilities

• Partner with Business Product Owners to translate business needs into technical solutions and architecture designs.
• Lead ServiceNow HRSD enhancements, customizations, upgrades, and platform releases.
• Design and maintain ServiceNow architecture, data models, and integration solutions.
• Ensure solution quality through design reviews, testing support, and adherence to best practices.
• Drive governance, compliance, and audit activities, including ICFR, SRA, BCP, and documentation.
• Lead and mentor cross-functional onshore/offshore teams and support technical decision-making.
• Research new technologies and contribute to architecture reviews and platform strategy.

Skills

ServiceNow HRSD

ITIL processes

Agile/Scrum

Integrations

APIs

Web Services

SSO

SAML

REST

LDAP

JDBC

ODBC

Platform security

GRC/IRM

Audit/compliance

Translate requirements

English communication

Job description

Billennium is a global technology company with over 20 years of experience, committed to innovation and empowering businesses. As an employer, we offer a supportive, growth-focused environment where collaboration and creativity thrive. Join us to shape the future of technology together!

We are looking for an experienced ServiceNow Architect who will join a project for our client in the healthcare industry.

What you will do:

• Partner with Business Product Owners to translate business needs into technical solutions and architecture designs.
• Lead ServiceNow HRSD enhancements, customizations, upgrades, and platform releases.
• Design and maintain ServiceNow architecture, data models, and integration solutions.
• Ensure solution quality through design reviews, testing support, and adherence to best practices.
• Drive governance, compliance, and audit activities, including ICFR, SRA, BCP, and documentation.
• Lead and mentor cross-functional onshore/offshore teams and support technical decision-making.
• Research new technologies and contribute to architecture reviews and platform strategy.

What we are looking for:

• 7+ years of ServiceNow experience, including strong hands-on expertise with ServiceNow HRSD.
• Strong knowledge of ITIL processes and Agile/Scrum delivery methodologies.
• Experience designing, developing, administering, and deploying ServiceNow solutions.
• Advanced knowledge of integrations, APIs, Web Services, SSO, SAML, REST, LDAP, JDBC, and ODBC.
• Understanding of platform security, GRC/IRM frameworks, and audit/compliance requirements.
• Ability to translate business requirements into technical solutions, prototypes, and scalable platform designs.
• Fluent English communication skills (minimum B2 level) required.

Perks and benefits:

• Comprehensive benefits - enjoy Udemy for Business, private medical care, Multisport card, veterinary package, language lessons, and shopping vouchers.
• Flexibility - adaptable working hours and remote/hybrid work options to suit your lifestyle & location.
• Career growth - access opportunities for professional development and learning, including perks related to our official partnerships with global IT giants: Microsoft, AWS, Snowflake, Salesforce & more.
• Global collaboration - work with a diverse, international team.
• Innovative environment - be part of a forward-thinking and growth-oriented workplace.
• Engaging community - work with passionate professionals and participate in team-building events, hackathons, and CSR initiatives to make an impact beyond work.
• Team-building events including our company tradition (annual company event in Mazury).
• A pleasant surprise to start your journey with us in the form of a welcome pack.