Polish Technical Solutions Consultant - Sofia

Cross Border Talents; Kraków; On-site; PLN 50,000 - 70,000; Full time

Benefits offered by this job

Relocation package available

Professional training and onboarding

Multicultural team environment

Job summary

A global tech solutions company is seeking a Polish Technical Solutions Consultant to provide technical support in Polish and English. As a key problem-solver, you'll assist users with hardware and software issues while ensuring clear communication and documentation. The role includes a relocation package for international hires and aims to create a collaborative and respectful workplace culture.

Qualifications

• Fluency in Polish (C1/C2) and English (B2 or higher).
• Previous experience in technical support or IT helpdesk.
• Comfortable with hardware and software troubleshooting.

Responsibilities

• Deliver expert technical assistance to users in Polish and English.
• Guide customers through diagnostics and troubleshooting.
• Document solutions and contribute to process improvement.

Skills

Fluency in Polish (C1/C2)

Fluent English (B2 or higher)

Structured thinking

Clear communication

Customer service mindset

Job description

Polish Technical Solutions Consultant - Sofia

About the job Polish Technical Solutions Consultant - Sofia

Technical Solutions Consultant Polish & English

Bridge the gap between people and technology.

You're not just solving problems you're decoding them, translating them, and delivering solutions that actually work.

We're looking for a Polish-speaking Technical Solutions Consultant to support users of a globally recognized tech brand. This is the role for someone who understands that behind every technical issue is a human who just wants things to work.

Whether it's assisting with hardware setup, connectivity issues, or software guidance, you'll be the go-to expert calm under pressure, clear in communication, and committed to getting it right.

What You'll Be Doing:

Deliver expert technical assistance to users in Polish and English

Guide customers through diagnostics, troubleshooting, and practical solutions

Escalate complex cases to specialist teams with accuracy and urgency

Document solutions and contribute to process improvement along the way

What We're Looking For:

Fluency in Polish (C1/C2) and English (B2 or higher)

Previous experience in technical support, IT helpdesk, or customer engineering

Comfortable with hardware, software, connectivity issues or eager to learn fast

Structured thinking, clear communication, and a service-first mindset

You enjoy making technology feel easy, even when its not

What's In It For You:

Relocation package available for international hires

Professional training and full onboarding we set you up for success

Multicultural team, modern tools, and a respectful workplace culture

A role where your input actually matters and your solutions are seen

If you're ready to be more than just a support agent to be a real problem-solver, communicator, and trusted voice wed love to hear from you.

Apply now and start making tech feel personal.