Sequencing Complaint Engineer with Global Flex Location

F. Hoffmann-La Roche AG; Warszawa; On-site; PLN 50,000 - 70,000; Full time

Benefits offered by this job

Annual bonus based on performance

Dedicated training budget

Recharge Fridays

Take-time program

Vacation subsidy

Flex location

Take-time for charity

Private healthcare

Multisport membership

Stock share purchase additions

Company laptop and car sales

Job summary

F. Hoffmann-La Roche AG in Warsaw is seeking a Complaint Handling Engineer to manage complaints and inquiries according to ISO quality standards. The candidate will handle, analyze, and document cases, ensuring compliance with regulations.

The ideal candidate will hold a relevant degree, have strong English communication skills, and possess experience in bioinformatics or related fields. Benefits include an annual bonus, dedicated training budget, and flexible location options.

Qualifications

• Degree in bioinformatics or related field with knowledge in genomics.
• Strong communication skills in English (written and spoken).
• Work experience in bioinformatics or support functions.

Responsibilities

• Handle cases according to ISO Quality System requirements.
• Analyze data to determine product performance issues.
• Communicate quality-related information to Country Organizations.

Skills

Communication skills in English

Experience in bioinformatics

Understanding of cloud computing

Ability to read and debug source code

Education

Degree in bioinformatics, computational biology, biomedical engineering, or computer science

Tools

Nextflow

Snakemake

CWL

Linux/Unix

Job description

F. Hoffmann-La Roche AG in Warsaw is seeking a Complaint Handling Engineer to manage complaints and inquiries according to ISO quality standards. The candidate will handle, analyze, and document cases, ensuring compliance with regulations.

The ideal candidate will hold a relevant degree, have strong English communication skills, and possess experience in bioinformatics or related fields. Benefits include an annual bonus, dedicated training budget, and flexible location options.