Senior Process Design Lead: Global Ops & AI Enablement

Lodzplus; Warszawa; Hybrid; PLN 180.000 - 280.000; Vollzeit

Zusammenfassung

Lodzplus seeks a Process Design Lead to support operational excellence across Global Program Team and R&D Operational Excellence. You will diagnose current-state processes, drive structured redesigns, and deliver scalable, digital-first processes that align with business goals.

You will identify AI and automation opportunities, partner with technology teams, and define scope, roles, and success metrics for future-state processes while building practical process content and a single source of

Aufgaben

• Evaluate current-state processes within Global Program Team and Research and Development Operational Excellence to identify overlaps, redundancies, and gaps.
• Apply operational excellence and lean principles to redesign prioritized processes and replace duplicate work with connected, harmonized processes.
• Partner with stakeholders to define scope, roles and responsibilities, decision points, hand-offs, and success measures for future-state processes.
• Identify where AI, automation, or digital tools can reduce manual effort or improve quality, and recommend what should be automated and what should remain human-reviewed.
• Identify data sources and digital needs, and partner with Digital, Data and Technology teams to surface practical options for review.
• Develop clear, user-friendly process documentation, including end-to-end flows, roles, and supporting materials for day-to-day use.
• Consolidate process documents into a single current source of truth designed for version control, maintenance, and easy finding.
• Apply consistent information structure with naming conventions, tagging, and cross-linking for easy navigation.
• Create process content in formats like job aids, walkthrough videos, and interactive guides, beyond static documents.
• Maintain a lightweight style guide to ensure quality and tone across authors.
• Own the content life cycle by reviewing materials for staleness and refreshing content as processes change.
• Use pilots and proofs-of-concept to capture lessons and refine solutions before broader rollout and capture ROI.
• Follow standards for documentation, review, and refresh to maintain quality across authors.
• Suggest and track indicators such as cycle time, rework, adoption, and quality for process health reviews.

Jobbeschreibung

Lodzplus seeks a Process Design Lead to support operational excellence across Global Program Team and R&D Operational Excellence. You will diagnose current-state processes, drive structured redesigns, and deliver scalable, digital-first processes that align with business goals.

You will identify AI and automation opportunities, partner with technology teams, and define scope, roles, and success metrics for future-state processes while building practical process content and a single source of