Team Leader – HR Operations Manager with German

Arche Consulting Sp. z o.o.; Polska; Remote; PLN 110,000 - 150,000; Full time

Benefits offered by this job

Cafeteria benefits

Sports card

Edenred lunch card

Remote work allowance

Life insurance

Annual performance bonus

Free parking

Private medical care (Lux Med)

PPE/Development plan

Job summary

Arche Consulting Sp. z o.o. is seeking an HR Operations Team Leader to ensure high-quality payroll delivery and drive process improvements.

You will lead an HR outsourcing team, supervise payroll calculations and compliance, and collaborate with auditors and vendors. The role emphasizes people development, KPIs, and continuous automation initiatives. The ideal candidate has strong German and English skills, advanced Excel, and a proven track record in service quality and analytics.

Qualifications

• Experience in people management including coaching and performance reviews.
• Strong German and English command, written and spoken.
• Advanced MS Excel skills.
• Experience in a service-oriented environment with a focus on quality.
• Strong analytical and risk assessment skills.
• Problem-solving with a continuous improvement mindset.
• Excellent communication and stakeholder adaptation.
• Resilience, flexibility and assertiveness in escalations.
• Interest in automation and data-driven decisions.
• Willingness to learn and develop team skills.
• Knowledge of Agile/Lean is a plus.

Responsibilities

• Managing an HR Operations team providing HR outsourcing services in line with the agreed scope of services and applicable SLAs.
• Supervising payroll processes including salary calculations, deductions and tax obligations.
• Reviewing and approving payroll results to ensure accuracy before finalization.
• Ensuring compliance with legal, tax and social security regulations.
• Setting team objectives, monitoring KPIs and supporting employees in development goals.
• Conducting regular team meetings, 1:1s and performance reviews.
• Analyzing payroll data to identify irregularities and prevent issues.
• Identifying areas for optimization and implementing automation solutions.
• Cooperating with auditors and external partners; acting as escalation point.
• Organizing testing for changes in systems and processes.

Skills

German

English

MS Excel

Team leadership

Analytical skills

Problem solving

Communication

Agile/Lean

Job description

Our client is one of the leading European providers of comprehensive payroll and HR services, operating across international markets as well. The company supports organizations throughout the entire employee lifecycle – from payroll and HR processes to talent development, compensation and talent acquisition.

We are currently looking for an HR Operations Team Leader who will be responsible for ensuring high-quality delivery of payroll processes. An important part of the role will also involve improving processes, increasing operational efficiency and identifying opportunities for automation.

Responsibilities

Managing an HR Operations team providing HR outsourcing services in line with the agreed scope of services and applicable SLAs.

Supervising the accurate and timely execution of payroll processes, including salary calculations, deductions and tax obligations.

Reviewing and approving payroll results to ensure accuracy and quality before finalization.

Ensuring that all processes comply with applicable legal, tax and social security regulations.

Setting team objectives, monitoring KPIs and supporting employees in achieving their individual development goals.

Conducting regular team meetings, 1:1 meetings and performance reviews.

Supporting team members in developing their skills and building an engaged and high-performing team.

Analyzing payroll data to identify irregularities, investigate discrepancies and prevent similar issues from occurring in the future.

Identifying areas for optimization and implementing process improvements and automation solutions.

Cooperating with internal and external auditors during payroll audits.

Coordinating cooperation with vendors and external business partners.

Acting as an escalation point in situations requiring further intervention.

Organizing and supporting testing activities related to changes in systems and processes.

Cooperating with internal stakeholders and clients to ensure an appropriate level of service quality and customer satisfaction.

Requirements

Experience in people management, including coaching, employee development and performance management.

Good command of German and very good command of English, both written and spoken.

Advanced MS Excel skills.

Experience working in a service-oriented environment with a strong focus on quality and customer service.

Strong analytical skills and the ability to assess complex payroll-related matters, their potential impact and associated risks.

Strong problem-solving skills and a continuous improvement mindset.

Excellent communication skills and the ability to adapt communication style to different audiences.

Ability to actively listen, demonstrate empathy towards employees and manage teams in a constructive manner.

High resilience, flexibility and assertiveness, particularly in situations requiring quick decision-making and handling escalations.

Openness to new technologies, automation and data-driven decision-making.

A responsible approach to leadership and the ability to act as a role model for the team.

A strong team-oriented mindset and a commitment to achieving shared goals.

Curiosity, willingness to learn and commitment to developing both your own skills and those of your team.

Knowledge of or practical experience with Agile and/or Lean methodologies will be considered an advantage.

Stable employment – initially a 6-month fixed-term contract, followed by the possibility of a permanent contract.

Flexible working hours (start between 7:00 and 10:00).

Remote working opportunities.

Private medical care with Lux Med.

Cafeteria benefits system and sports card.

Edenred lunch card with monthly contributions.

Financial allowance for remote work.

Access to employee loans.

Workation – the possibility to work from any SD Worx office within the EU for up to 4 weeks per year.

Life insurance.

Annual performance-based bonus.

Company integration events.

Free parking spaces for employees.

Employee referral program.

PPK with a 3.5% employer contribution.

Individual development plan and access to professional training.

Career development opportunities, both within your area of expertise and through gaining experience in other areas of the organization.