We are seeking candidates for the position of Senior Key Account Manager for our Warsaw office. SVR is a French dermocosmetic laboratory with over 60 years of experience, operating in more than 50 countries. We create effective formulas that deliver real results, trusted by dermatologists, pharmacists, and other professionals.
SENIOR KEY ACCOUNT MANAGER - MAIN MISSION
To drive profitable growth of key customers by developing long-term commercial partnerships, delivering sales and profitability targets, and translating market and customer insights into effective business plans. The Senior Key Account Manager also plays a leading role within the KAM team, supporting alignment and information flow across the commercial organization.
KEY RESPONSIBILITIES
- Achieving sales targets, including both revenue and profitability objectives
- Analyzing sell-in and sell-out performance and translating insights into concrete commercial actions
- Developing and executing joint business plans and long-term cooperation strategies with customers
- Leading commercial negotiations and managing customer-specific commercial conditions
- Managing customer promotion strategy and ensuring effective execution
- Implementing category strategy at customer level and identifying opportunities for growth
- Collaborating with Logistics and Marketing on short- and long-term sales forecasting
- Successfully launching and introducing new products to assigned customers
- Monitoring competitors, market developments and customer trends
- Building and maintaining strong, long-term business relationships with customers
- Collaborating closely with the field sales team and other internal stakeholders
- Supporting coordination and information flow across the KAM team, consolidating key customer and business updates and ensuring effective communication with the General Manager / Head of Sales
PROFILE
- At least 10 years of experience in a Key Account Manager/Sales role, including experience working with pharmacy chains
- Proven track record of delivering sales growth and profitability targets
- Strong commercial mindset and solid understanding of P&L management
- High level of independence, ownership and accountability
- Proactive and solution-oriented approach, with the ability to identify opportunities and drive actions
- Strong customer orientation combined with the ability to balance customer needs with company objectives
- Ability to operate effectively in a dynamic, cross-functional environment
ADDITIONAL ASSETS
- Experience in the dermocosmetics category
- Experience working with e-commerce customers and digital sales channels
SKILLS
- Analytical mindset and the ability to draw actionable conclusions from data
- Strong analytical skills and ability to translate data into actionable commercial recommendations
- Very good command of Excel
- Strong relationship-building skills, both with customers and internal stakeholders
- Clear, concise and effective communication skills
- Strong team-player attitude and ability to collaborate effectively
- High level of professionalism and strong interpersonal skills
- Strong attention to detail
- English proficiency at a minimum B2 level
AFFILIATION AND LOCATION
- Reporting to GENERAL MANAGER, in the future to Head of Sales
- Location : WARSAW, POLAND
WHAT WE OFFER
- Competitive remuneration
- Employment in an international company driven by science, quality, and innovation
- Company car, laptop, and phone
- Private medical care, life insurance, and a MultiSport card
- Supportive team and a collaborative work atmosphere
Get to know the SVR brand better: FILM DE MARQUE EN