Senior Information Developer (Technical Writer), JR 746

ELEKS; Polska; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Close cooperation

Challenging tasks

Career development

Professional team

Low bureaucracy

Job summary

ELEKS Information Development Office in Poland is seeking a Senior Information Developer to join our team and contribute to documentation for a major healthcare insurance portal.

The role involves writing and updating user guides, installation guides, release notes, and help systems, while adhering to publication standards. You will mentor junior staff and collaborate with senior colleagues to ensure high-quality documentation.

Qualifications

• 3+ years of relevant work experience.
• Understanding the software documentation specifics.
• Deep knowledge of software terminology.
• Knowledge of DDLC and its interdependence with SDLC.
• Experience in setting up documentation processes.
• Proven experience in updating documentation to templates.
• Proven experience in creating documentation and templates from scratch.
• Proven experience in UX writing.
• Advanced level of English.

Responsibilities

• Understand the product requirements and identify the publication requirements with minor supervision.
• Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision.
• Estimate documentation development efforts and set deadlines with Project Manager or Head of IDO.
• Communicate the status of documentation tasks in progress to ensure timely delivery.
• Interview subject matter experts to obtain ongoing details on the projects.
• Create documentation templates for various document outputs.
• Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems.
• Take active (or passive) part in competence development events of IDO.
• Take part in coaching and mentoring of the junior staff.

Skills

Technical writing

UX writing

English proficiency

Job description

ELEKS Information Development Office is looking for a Senior Information Developer to join our team in Poland.

ABOUT PROJECT

The project focuses on a web portal designed to automate insurance processes within the healthcare domain. The product is a large, long-term solution with complex functionality and processes, where the InfoDev specialist will support clear, structured, and up-to-date product and technical documentation.

REQUIREMENTS

• 3+ years of relevant work experience
• Understanding the software documentation specifics
• Deep knowledge of software terminology
• Knowledge of technical documentation development methodology (DDLC) and its interdependence with SDLC
• Experience in setting up documentation processes
• Proven experience in updating documentation according to the existing templates
• Solid experience in creating documentation and templates (if needed) from scratch
• Proven experience in UX writing
• Advanced level of English

RESPONSIBILITIES

• Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff
• Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff
• Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO
• Communicate the status of documentation tasks in progress to ensure timely delivery
• Interview subject matter experts to obtain ongoing details on the projects
• Create documentation templates for various document outputs
• Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems
• Take active (or passive) part in competence development events of IDO
• Take part in coaching and mentoring of the junior staff

WHAT YOU WILL GET WITH ELEKS

• Close cooperation with a customer
• Challenging tasks
• Competence development
• Team of professionals
• Dynamic environment with a low level of bureaucracy