Senior ICT Trainer & Learning Programs Lead

DCG; Województwo mazowieckie; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Private medical care

Co-financing for sports card

Dedicated consultant support

Job summary

DCG is seeking an experienced IT Trainer to design, deliver and evaluate ICT training for staff and end users. You will analyze training needs, create materials, and run hands-on sessions, including lab trainings and e-learning modules.

The role involves mentoring across management levels and aligning training with change initiatives and new ICT applications. Ideal candidates have 8+ years IT experience, 3+ years in a similar trainer role, and a valid CompTIA CTT+ or equivalent certification.

Qualifications

• 8+ years of relevant IT experience
• Minimum 3 years of experience in similar position
• English level: C1 confirmed by a certificate or willing to take exam
• Possession of at least one training certification, such as CompTIA CTT+ or equivalent
• Proven experience as a trainer in ICT technologies and tools
• Experience in planning training scope, designing and developing training materials, and evaluating training effectiveness
• Excellent communication and presentation skills
• Capability to conduct workshops and instructor-led trainings in classroom and remote environments
• Knowledge of effective teaching standards, methods and techniques
• Knowledge of office automation tools, video conferencing and training tools
• Good organizational and time management skills
• Mastery of SharePoint and SharePoint platform-specific tools
• Expertise in providing support and trainings to end users
• Exceptional collaborative skills
• Versatility across technologies and platforms

Responsibilities

• Carrying out training needs analysis to identify gaps between current and desired skills levels
• Gathering, registering in single repository, safeguarding and making available for reuse the existing training materials for ICT applications and related business processes
• Collecting lessons learned from previous and current trainings
• Setting objectives, proposing education means, learning styles, education programme, sourcing and methods of measuring effectiveness of education for use of ICT applications
• Providing directly training classes, workshops, lab trainings for end users of ICT applications
• Providing direct trainings and mentoring in scope of use of ICT applications to mid and top management
• Bridging developers with the end users by contributing to the requirements and change management processes for new applications and further evolution of existing applications based on feedback from trainings
• Participating in delivery of new ICT applications and contribute to the projects in scope of planning and delivering of trainings related to these projects
• Analysing business process and learning the new applications being delivered to support this business process in scope and depth necessary for actual delivery of trainings for use of these applications
• Designing training programme, training materials, training hands‑on exercises, evaluation of training effectiveness
• Producing training materials, computer‑based training, e‑learning, video tutorials, training scenarios
• Promoting training offering among staff
• Managing training schedules, booking training facilities, preparing training technical environments (training instances of the ICT applications)

Skills

IT training

SharePoint

Workshops

English C1

Communication

E-learning

Remote training

Tools

SharePoint

Job description

DCG is seeking an experienced IT Trainer to design, deliver and evaluate ICT training for staff and end users. You will analyze training needs, create materials, and run hands-on sessions, including lab trainings and e-learning modules.

The role involves mentoring across management levels and aligning training with change initiatives and new ICT applications. Ideal candidates have 8+ years IT experience, 3+ years in a similar trainer role, and a valid CompTIA CTT+ or equivalent certification.