Senior Global AI-Powered Digital Experience Lead

Sonova Group; Polska; Hybrid; PLN 180,000 - 300,000; Full time

Job summary

Sonova is seeking a Senior Digital Experience Project Manager to lead global digital initiatives in hearing healthcare. You will drive AI-powered, scalable solutions across touchpoints, coordinating Marketing, UX/UI, Engineering, Data and IT to deliver seamless customer experiences.

We value 8+ years in project management, a PMP certification, and strong English communication. Expect collaboration across markets, change management, and governance in a regulated MedTech environment.

Qualifications

• 8+ years of project management experience, ideally delivering software, IT or digital solutions.
• Proven experience leading complex, global projects and cross‑functional teams.
• Fluency in English and strong stakeholder management skills.

Responsibilities

• Lead digital projects from idea to delivery, translating business and customer needs into digital solutions.
• Build business cases and lead governance and approval processes for new digital initiatives.
• Manage the delivery of digital solutions across websites, apps, eCommerce, ERP and CRM.
• Bring together cross‑functional teams including Marketing, Brand, UX/UI, Engineering, Data, Security, QA and IT.
• Ensure projects meet AI, data privacy, security, regulatory and compliance requirements.
• Track project progress, budgets, resources, KPIs and business outcomes.
• Support change management, training and user adoption.

Skills

Project management

Stakeholder management

Agile

Cross-functional collaboration

English fluency

Analytical thinking

Problem solving

Change management

Education

PMP certification

Tools

ERP systems

CRM systems

Digital analytics tools

Job description

Sonova is seeking a Senior Digital Experience Project Manager to lead global digital initiatives in hearing healthcare. You will drive AI-powered, scalable solutions across touchpoints, coordinating Marketing, UX/UI, Engineering, Data and IT to deliver seamless customer experiences.

We value 8+ years in project management, a PMP certification, and strong English communication. Expect collaboration across markets, change management, and governance in a regulated MedTech environment.