Senior Dynamics 365 Consultant - AI-Enabled, Stakeholder-Focused

Capgemini

Województwo pomorskie

Hybrid

PLN 180,000 - 280,000

Full time

4 days ago

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Benefits offered by this job

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Hybrid working model

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Job summary

Capgemini Polska is seeking a Senior Microsoft Dynamics 365 Functional Consultant to bridge business needs and technical delivery. You’ll shape scalable Dynamics 365 and Power Platform experiences, lead workshops, and own backlog within empowered Agile squads.

In this role you’ll translate requirements into future-proof designs, collaborate with Architects and Engineers, and advise on balancing configuration with AI-driven automation to support clients’ long-term strategy.

Qualifications

Hands-on knowledge of Dynamics 365 (Contact Center/Sales/Service) and Power Platform.
Familiar with Copilot Studio and AI Builder as tools to enhance business processes.
Experienced in Agile delivery - sprint planning, backlog management, and writing User Stories.

Responsibilities

Lead requirements gathering through workshops, interviews, and SME/Product Owner sessions to define business and functional needs
Translate customer goals into future-proof solution designs in collaboration with Architects and Engineers
Co-create and present AI-augmented platform concepts that inspire business stakeholders and unlock new capabilities
Guide Product Owners in backlog structuring, writing Epics, Features, and User Stories (BDD where applicable)
Advise on the right balance between configuration, customization, and AI-driven automation
Act as a trusted advisor ensuring solutions align with the client's long-term organizational strategy