Senior Dispatcher: Route Master & Delivery Orchestrator

Allegro.eu S.A.; Petrikau; On-site; PLN 67,000 - 100,000; Full time

Benefits offered by this job

Training budget

English classes

Cafeteria benefits (medical, sports,保险

Insurance

Job summary

Allegro.eu S.A. in Poland is seeking a Courier Operations Coordinator to optimize shipment assignments and routes, responding to delays and operational challenges to ensure timely deliveries.

You will work closely with the warehouse team, implement improvements, and maintain high service quality. The role requires experience in courier operations, basic MS Office skills (Excel preferred), and a solid understanding of local city layouts.

Qualifications

• Experience in a courier environment.
• Basic MS Office, especially Excel, is a plus.

Responsibilities

• Assign shipments to couriers based on optimal routes and delivery priorities.
• Plan courier routes considering traffic, weather, and regional specifics.
• Respond quickly to delays and delivery issues to minimize disruptions.
• Resolve operational issues such as vehicle breakdowns or recipient unavailability.
• Cooperate with warehouse to prep shipments for dispatch.
• Propose improvements to courier work organization to boost efficiency.

Skills

Delivery routing

Route planning

Decision making under pressure

Communication

Teamwork

Education

Secondary education

Tools

MS Office (Excel)

Job description

Allegro.eu S.A. in Poland is seeking a Courier Operations Coordinator to optimize shipment assignments and routes, responding to delays and operational challenges to ensure timely deliveries.

You will work closely with the warehouse team, implement improvements, and maintain high service quality. The role requires experience in courier operations, basic MS Office skills (Excel preferred), and a solid understanding of local city layouts.