Senior Delivery Support Specialist at Allegro

Allegro; Warszawa; On-site; PLN 120,000 - 160,000; Full time

Benefits offered by this job

Annual bonus

Learning opportunities

Volunteering day

Job summary

Allegro sp. z o.o. in Warszawa, Poland, is seeking a Senior Delivery Support Specialist to manage operations topics and collaborate with tech and product teams on improvements. The role focuses on reporting, process efficiency, and cost analysis within the delivery stream.

You will ensure compliance with procedures and safety standards across the supply chain, leveraging Lean principles and strong communication skills to drive results.

Qualifications

• Experience in logistics operations and courier delivery services.
• Ability to interpret operational reports and cost analyses.
• Strong communication and analytical skills; proactive attitude.
• English proficiency at B2 level or higher.
• Valid category B driver's license; willingness to travel for business.

Responsibilities

• Manage ad-hoc topics within the Operations stream.
• Collaborate with tech and product teams to drive system improvements and new functionalities.
• Create and interpret operational reports; perform periodic reviews on efficiency and cost.
• Ensure process compliance with procedures, safety and quality across the supply chain.

Skills

Logistics operations

Courier delivery services

Attention to detail

Analytical skills

Communication skills

Problem-solving

English (B2)

MS Excel

SQL

Category B driver's license

Tools

MS Excel

SQL

Job description

Senior Delivery Support Specialist at Allegro

Location: Warszawa, PL, 00-841
Company: Allegro sp. z o.o.
Team: Delivery Experience
Contract Type: Employee

This Full time on site position offers great opportunities for career growth.

Your main responsibilities

• Managing ad-hoc topics and initiatives within the Operations stream
• Collaborating with tech and product teams to drive system improvements and implement new functionalities
• Creating and interpreting operational reports, as well as preparing periodic reviews on operational process efficiency and cost analysis, particularly using Lean Management principles
• Ensuring process compliance with applicable operational procedures, safety standards, and quality standards across the entire supply chain

This is the right job for you if

• You have experience in logistics operations and courier delivery services
• You understand operational and administrative processes within a courier or logistics company
• You are comfortable working in a dynamic environment and meeting deadlines
• You can demonstrate strong attention to detail and task management skills
• You have highly developed communication skills
• You have strong problem-solving, analytical, and innovation skills, along with a proactive attitude
• You can use English in practice at a minimum B2 level
• You hold a valid category B driver's license (willingness to travel for business)
• You are familiar with shipment tracking systems and applications (nice to have)
• You can demonstrate strong analytical skills
• You are proficient in MS Excel and familiar with SQL (nice to have)

What we offer

• Annual bonus based on your performance and company results.
• A great learning opportunity, working with people coming from a lot of experience in top tier strategy consulting and e-commerce space.
• Well-located offices (with e.g., fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).
• A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers).
• English classes that we pay for related to the specific nature of your job.
• A training budget, inter-team tourism and an internal learning platform where you will find multiple trainings.
• An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal.
• Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, and many other occasions we enjoy.
• And that's just the beginning! You can read more about the benefits here.

#goodtobehere means that

• You will shape the future of e-commerce - creating innovative, pioneering solutions that set new market standards. We have over 21 million active buyers across 6 countries and collaborate with more than 164k Partners.
• You will join a team you can always count on - we have on board top-class specialists who have sharing knowledge, experience, and best practices in their DNA. Want to get to know them better? Listen to the Allegro Podcast.
• You will be part of a team that always aims to stay one step ahead of the market - we act quickly, dynamically, and at the highest level, because only then we can genuinely shape the future of e-commerce.
• You will build your own development path - with access to diverse business areas, large-scale international projects, internal mobility, inter-team tourism, and regular feedback from your manager, you will drive your growth.
• You will see that mistakes are opportunities to learn - we believe that no matter how well we execute, we can always get better.