Senior Business Analyst - Payments & Process Optimization

Worldline; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Private medical & life insurance

MyBenefit Platform

Holiday allowance

Public transportation allowance

Meal allowance

Semi-annual bonus

Glasses/lenses reimbursement

Job summary

Worldline in Warszawa is seeking a seasoned Business Analyst to join our project organisation. You will collect requirements from stakeholders, map processes, document user stories, and translate business needs into actionable specifications.

You will work with product development, engineering, marketing, and customer service to optimize workflows, deliver measurable improvements, and ensure project success.

Qualifications

• Bachelor's degree in business administration, project management, or related field.
• 5+ years of business analyst experience in payments/financial services.
• Experience managing complex, multi-disciplinary projects from concept to delivery.
• Excellent in writing requirements specifications and user stories.
• Strong communication, presentation, and stakeholder management skills.

Responsibilities

• Collect requirements from key stakeholders and identify business needs.
• Create and maintain documentation, such as requirements specifications and user stories.
• Analyze existing business processes to identify inefficiencies and areas for optimization.
• Develop and propose process improvements or workflow changes to enhance productivity.
• Act as a liaison between technical teams, management, and end-users.
• Create and present clear, concise reports to stakeholders at various levels.
• Collaborate with technical teams to develop business solutions that align with requirements.
• Test and validate proposed solutions to ensure they meet performance objectives and user needs.

Skills

Stakeholder management

Requirements writing

Analytical thinking

Communication skills

Cross-functional collaboration

Independent work

Education

Bachelor's degree in business administration, project management, or a related field

Job description

Worldline in Warszawa is seeking a seasoned Business Analyst to join our project organisation. You will collect requirements from stakeholders, map processes, document user stories, and translate business needs into actionable specifications.

You will work with product development, engineering, marketing, and customer service to optimize workflows, deliver measurable improvements, and ensure project success.