Business Analyst - Senior

Worldline; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Private medical & life insurance

MyBenefit Platform

Holiday allowance

Public transportation allowance

Meal allowance

Semi-annual bonus

Glasses/lenses reimbursement

Job summary

Worldline in Warszawa is seeking a seasoned Business Analyst to join our project organisation. You will collect requirements from stakeholders, map processes, document user stories, and translate business needs into actionable specifications.

You will work with product development, engineering, marketing, and customer service to optimize workflows, deliver measurable improvements, and ensure project success.

Qualifications

• Bachelor's degree in business administration, project management, or related field.
• 5+ years of business analyst experience in payments/financial services.
• Experience managing complex, multi-disciplinary projects from concept to delivery.
• Excellent in writing requirements specifications and user stories.
• Strong communication, presentation, and stakeholder management skills.

Responsibilities

• Collect requirements from key stakeholders and identify business needs.
• Create and maintain documentation, such as requirements specifications and user stories.
• Analyze existing business processes to identify inefficiencies and areas for optimization.
• Develop and propose process improvements or workflow changes to enhance productivity.
• Act as a liaison between technical teams, management, and end-users.
• Create and present clear, concise reports to stakeholders at various levels.
• Collaborate with technical teams to develop business solutions that align with requirements.
• Test and validate proposed solutions to ensure they meet performance objectives and user needs.

Skills

Stakeholder management

Requirements writing

Analytical thinking

Communication skills

Cross-functional collaboration

Independent work

Education

Bachelor's degree in business administration, project management, or a related field

Job description

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

As a Business Analyst you will be part of a project organization working with a variety of projects related to our payment and financial services products and services. You will work closely with cross-functional teams, including product development, engineering, marketing, and customer service, to ensure successful project execution and delivery. The ideal candidate will have a strong track record of optimizing processes and systems for productivity and stakeholder satisfaction and be able to demonstrate exceptional process analysis and solution design skills and expertise.

Day-to-day Responsibilities

Collect requirements from key stakeholders and identify business needs

• Create and maintain documentation, such as requirements specifications and user stories.
• Analyze existing business processes to identify inefficiencies and areas for optimization.
• Develop and propose process improvements or workflow changes to enhance productivity and efficiency.
• Act as a liaison between technical teams, management, and end-users.
• Create and present clear, concise reports to stakeholders at various levels of the organization.
• Collaborate with technical teams to develop business solutions that align with requirements.
• Test and validate proposed solutions to ensure they meet defined performance objectives and user needs.

Who Are We Looking For

• Bachelor's degree in business administration, project management, or a related field
• 5+ years of business analyst experience in a payment / financial services environment
• Demonstrated success in managing complex, multi-disciplinary projects from concept to delivery
• Excellent in writing requirements specifications and user stories
• Excellent communication, presentation, and stakeholder management skills
• Strong analytical and problem-solving skills, with the ability to think strategically and tactically
• Ability to work independently and collaborate with cross-functional teams in a fast-paced, dynamic environment.

Perks & Benefits

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Semi-annual bonus
• Glasses/lenses reimbursement

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).