Senior Business Analyst

Worldline; Warszawa; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Private medical & life insurance

MyBenefit Platform

Holiday allowance

Public transportation allowance

Meal allowance

Semi-annual bonus

Glasses/lenses reimbursement

Job summary

Worldline in Poland is seeking a Senior Business Analyst to join the Risk Technology – Transaction Monitoring Team. You will lead strategic initiatives, collaborate with leadership, product, and engineering to deliver value for clients and scale delivery capabilities.

You will collect requirements from stakeholders, create documentation, analyze processes, propose improvements, and ensure solutions meet performance objectives.

Qualifications

• Bachelor's degree in business administration, project management, or a related field
• 5+ years of business analyst experience in a payment / financial services environment
• Experience with AML Transaction Monitoring / Fraud detection
• Demonstrated success in managing complex, multi-disciplinary projects from concept to delivery
• Excellent in writing requirements specifications and user stories
• Excellent communication, presentation, and stakeholder management skills
• Strong analytical and problem-solving skills, with the ability to think strategically and tactically
• Ability to work independently and collaborate with cross-functional teams in a fast-paced, dynamic environment

Responsibilities

• Collect requirements from key stakeholders and identify business needs
• Create and maintain documentation, such as requirements specifications and user stories.
• Analyze existing business processes to identify inefficiencies and areas for optimization.
• Develop and propose process improvements or workflow changes to enhance productivity and efficiency.
• Act as a liaison between technical teams, management, and end-users.
• Create and present clear, concise reports to stakeholders at various levels of the organization.
• Collaborate with technical teams to develop business solutions that align with requirements.
• Test and validate proposed solutions to ensure they meet defined performance objectives and user needs.

Skills

AML Transaction Monitoring

Stakeholder management

Requirements gathering

Documentation

Process analysis

Communication

Education

Bachelor's degree in business administration or related field

Tools

JIRA

Confluence

SharePoint

Oracle SQL

Job description

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

We are looking for a Senior Business Analyst to join our Risk Technology – Transaction Monitoring Team. Joining our organization as a Senior Business Analyst means becoming a key contributor to how we deliver value to our clients and scale our delivery capabilities. In this role, you will have the opportunity to lead strategic and high-impact initiatives and work closely with leadership, product, and engineering teams.

Day-to-day Responsibilities

• Collect requirements from key stakeholders and identify business needs
• Create and maintain documentation, such as requirements specifications and user stories.
• Analyze existing business processes to identify inefficiencies and areas for optimization.
• Develop and propose process improvements or workflow changes to enhance productivity and efficiency.
• Act as a liaison between technical teams, management, and end-users.
• Create and present clear, concise reports to stakeholders at various levels of the organization.
• Collaborate with technical teams to develop business solutions that align with requirements.
• Test and validate proposed solutions to ensure they meet defined performance objectives and user needs.

Who Are We Looking For

People who have a professional approach, being constructive and finding solutions in the best interest of the business. You are a quick learner and self-starting, showing drive and initiatives supporting business goals. A great teammate who supports their team and puts the business objectives first. You also have:

• Bachelor's degree in business administration, project management, or a related field
• 5+ years of business analyst experience in a payment / financial services environment
• Experience with AML Transaction Monitoring / Fraud detection
• Demonstrated success in managing complex, multi-disciplinary projects from concept to delivery
• Excellent in writing requirements specifications and user stories
• Excellent communication, presentation, and stakeholder management skills
• Strong analytical and problem-solving skills, with the ability to think strategically and tactically
• Ability to work independently and collaborate with cross-functional teams in a fast‑paced, dynamic environment.
• Strong problem-solving and analytical thinking
• Ability to work in a fast‑paced environment
• Strong organizational and prioritization skills
• Oracle SQL basic knowledge would be additional asset
• Experience working with Agile methodology and Sprints using JIRA, Confluence, SharePoint or equivalent would be additional asset

Perks & Benefits

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Semi-annual bonus
• Glasses/lenses reimbursemen

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).