Senior Business Analyst (Insurance AI Transformation)

Gramian Consulting; Poland; On-site; PLN 304,000 - 477,000; Full time

Job summary

Gramian Consultancy is seeking Senior Business Analysts for a contractor assignment with a Big4 client involved in AI-driven transformation for financial institutions. You will translate insurance business needs into clear functional requirements, develop use cases, and craft user stories for AI delivery.

The role bridges business stakeholders and technical squads, focusing on workflow analysis, automation opportunities, and UAT.

Qualifications

• 5–10 years of professional Business Analysis experience.
• Strong experience in the insurance industry.
• Proven ability to translate complex rules into functional requirements and user stories.
• Experience in facilitating requirements workshops with business and technical stakeholders.

Responsibilities

• Collaborate with insurance business units to identify and define high-impact AI use cases.
• Translate complex business problems and legacy rules into detailed functional requirements.
• Create clear user stories, process definitions, and acceptance criteria.
• Map and analyze end-to-end insurance workflows to identify automation opportunities.
• Facilitate workshops between business and technical teams; act as bridge to data/AI squads.
• Define objective UAT criteria and validate AI capabilities against expectations.
• Conduct gap analyses between new AI capabilities and existing processes.
• Support prioritization, scope clarification, and refinement throughout delivery.
• Ensure requirements align with regulatory and customer needs.

Skills

Business analysis

Insurance domain

Requirements engineering

UAT planning

Job description

About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.

About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About The Role
Our client is a Big4 Consultancy group that works with leading financial institutions on AI-driven transformation, automation, advanced analytics, and financial crime prevention. Their work spans intelligent fraud detection, AML/KYC modernization, autonomous workflows, enterprise AI platforms, and the secure industrialization of AI in highly regulated environments.
We are looking for Senior Business Analysts to translate complex insurance business needs into clear functional requirements for AI delivery. The role will act as a key interface between business stakeholders and technical squads, with a focus on use-case definition, workflow analysis, automation opportunities, requirements engineering, and UAT.
CONTRACT: Contractor assignment, expected October 2026 - July 2027, with potential extension
COMMITMENT: Full-time
LOCATIONS: Europe-based, preferably CEE; remote, with potential future hybrid work in Prague
PROCESS: Initial qualification followed by technical and client interviews
NOTES: Fluent English is required.
Responsibilities

• Collaborate with insurance business units to identify, prioritize, and define high-impact AI use cases
• Translate complex business problems and legacy insurance rules into detailed functional requirements
• Create clear user stories, process definitions, and business acceptance criteria
• Map and analyze end-to-end insurance workflows to identify automation and optimization opportunities
• Facilitate requirement workshops and collaborative design sessions between business and technical teams
• Act as the bridge between business stakeholders, data/AI teams, and engineering squads
• Define objective UAT criteria and validate delivered AI capabilities against business expectations
• Conduct gap analyses between new AI capabilities and existing customer-facing processes and channels
• Support prioritization, scope clarification, and requirement refinement throughout delivery
• Ensure business requirements remain aligned with operational, regulatory, and customer needs
  

Requirements

• Approximately 5-10 years of professional Business Analysis experience
• Strong experience working in the insurance industry
• Proven experience translating complex business rules into functional requirements and user stories
• Strong experience with process mapping, workflow analysis, and business-process optimization
• Experience facilitating requirements workshops with both business and technical stakeholders
• Hands-on experience defining UAT criteria and supporting business validation
• Experience working on digital transformation, automation, data, or AI-related delivery initiatives
• Fluent professional English
  

Preferred Qualifications

• Experience with insurance claims, underwriting, policy administration, customer service, or related core insurance processes
• Experience working with legacy insurance platforms and complex business-rule environments
• Exposure to AI, automation, analytics, or intelligent workflow transformation
• Experience working across distributed or multi-squad delivery environments