Senior Billing Specialist — Hybrid, Global Invoicing Expert

Andea; Kraków; Hybrid; PLN 100,000 - 123,000; Full time

Benefits offered by this job

Hybrid working (3 days in office)

Private healthcare plan

Life insurance

Multisport card

Onboarding program

Internal knowledge sharing

Job summary

Andea in Kraków is seeking a Senior Billing Specialist to own complex billing activities and ensure the accuracy, timeliness, and efficiency of the billing process. You will work closely with internal teams, clients, and management to resolve billing‑related issues and drive improvements.

You will act as a billing subject matter expert, guiding teammates and helping maintain high‑quality, standardized processes across the organization while collaborating with departments and external parties.

Qualifications

• At least 4-5 years of experience in the finance department (preferably Accounts Receivable) in an international environment.
• Strong knowledge of finance and accounting principles, as well as tax regulations relevant to the invoicing process in an international environment.
• Strong analytical and problem‑solving skills, with the ability to independently investigate and resolve complex billing issues.
• Ability to identify process gaps, recommend improvements, and contribute to the optimization and standardization of billing processes.
• Very good knowledge of English (B2/C1), with the ability to communicate effectively with internal and external stakeholders.
• Excellent knowledge of MS Office, particularly Excel.
• Excellent planning and organizational skills, with the ability to manage multiple priorities, meet tight deadlines, and take ownership of assigned processes.
• High level of accuracy and attention to detail, combined with the ability to review and validate complex financial information.
• Strong teamwork and collaboration skills, with the ability to communicate effectively and contribute positively in a team‑oriented environment.
• Professional approach to work, strong sense of responsibility and reliability.
• Quality‑oriented mindset and commitment to continuous improvement.
• Proactive and “can‑do” attitude
• High level of personal culture

Responsibilities

• Managing the end‑to‑end billing process, including issuing sales invoices, credit notes, and other financial documents in accordance with established processes and procedures.
• Ensuring the accuracy, completeness, and timely processing of financial documents, including verification from both formal and accounting perspectives.
• Investigating and resolving complex billing issues, discrepancies, and exceptions, working closely with relevant internal teams and external parties when required.
• Supporting or driving key improvements to existing processes and solutions, including automatization of repetitive tasks.
• Preparing reports on crucial KPIs and their analyses for management purposes.
• Collecting and validating data required for tax returns and cooperating with relevant stakeholders to ensure the completeness and accuracy of the information provided.
• Conducting payment collection activities.
• Supporting and sharing knowledge with other team members, acting as a point of contact for more complex billing‑related questions and issues.
• Organizing and handling business travels (domestic and international) - i.e., booking flights, hotels, insurance, and cars, as a backup for Senior Business Travel Specialist.
• Supporting the accounting and settlement of domestic and international business travel expenses, as a backup for the Senior Business Travel Specialist.
• Cooperating closely with other departments (Administration, HR, Compliance, Sales and Marketing) and external parties.

Skills

English proficiency

Analytical thinking

Problem solving

Billing knowledge

Tools

MS Excel

MS Office

Job description

Andea in Kraków is seeking a Senior Billing Specialist to own complex billing activities and ensure the accuracy, timeliness, and efficiency of the billing process. You will work closely with internal teams, clients, and management to resolve billing‑related issues and drive improvements.

You will act as a billing subject matter expert, guiding teammates and helping maintain high‑quality, standardized processes across the organization while collaborating with departments and external parties.