Senior Associate- HR Systems

Elanco Tiergesundheit AG; Warszawa; Hybrid; PLN 140,000 - 190,000; Full time

Benefits offered by this job

Office in central Warsaw

Flexible working hours

Multisport

Private medical care

Life insurance

Theatre tickets discounts

Language learning platform

Animal-friendly office

Job summary

Elanco Warsaw is seeking an HR Systems Administrator to manage daily administration of Workday for the EMEA, APAC, or US region. You will resolve complex HRIS queries, collaborate with Tier 1 and Tier 3 teams, and apply strong analytical and technical skills to HR processes.

The role requires Workday experience, fluent English, and the ability to work independently in a hybrid environment with a focus on continuous improvement and customer service.

Qualifications

• Bachelor’s degree in HR, Finance, Administration, IT or related field.
• 2+ years of HR or Shared Services experience in an international environment.
• Workday experience is required.
• Fluent English is required.
• Strong analytical, problem-solving and decision-making skills.
• Excellent communication, interpersonal and customer service skills.

Responsibilities

• Provide Tier 2 Workday support, addressing technical issues, system errors, and data discrepancies.
• Troubleshoot and resolve system problems, escalating to Workday Functional Leads as needed.
• Conduct root cause analysis to prevent recurring issues.
• Support system change implementations, including configurations, security, and data loads.
• Gather requirements and design solutions with Workday Functional Leads.
• Develop and maintain system documentation, including user guides, training materials, and SOPs.
• Monitor Workday integrations and escalated discrepancies to process owners.
• Lead transition calls with Workday Functional Leads, ensuring effective knowledge sharing.
• Participate in system testing and quality assurance activities.
• Stay current with Workday releases, features, and best practices.
• Contribute to HR process automation and improvement initiatives.
• Train and guide Tier 1 and other HR Functions.
• Deliver services within defined SLAs/KPIs, driving operational efficiency and continuous improvement.
• Proactively identify opportunities to enhance employee experience.

Skills

Fluent English

Analytical thinking

Communication skills

Team collaboration

Problem solving

Education

Bachelor's degree in HR, Finance, Administration, IT

Tools

Workday

ServiceNow

Microsoft Office

Job description

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better.

Your role:

As an HR Systems Administrator, you will be responsible for the daily administration and maintenance of Elanco’s HRIS (Workday), focusing on the EMEA, APAC or US region. As a Tier 2 support specialist, you will resolve complex HRIS queries and requests, collaborating with Tier 1 and Tier 3 support teams. This role requires strong analytical, problem-solving, and technical skills, deep HR process knowledge, and extensive Workday experience.

Your responsibilities:

• Provide Tier 2 Workday support, addressing technical issues, system errors, and data discrepancies.
• Troubleshoot and resolve system problems, escalating to Workday Functional Leads as needed.
• Conduct root cause analysis to prevent recurring issues.
• Support system change implementations, including configurations, security, and data loads.
• Gather requirements and design solutions with Workday Functional Leads.
• Develop and maintain system documentation, including user guides, training materials, and SOPs.
• Monitor Workday integrations and escalated discrepancies to process owners.
• Lead transition calls with Workday Functional Leads, ensuring effective knowledge sharing.
• Participate in system testing and quality assurance activities.
• Stay current with Workday releases, features, and best practices.
• Contribute to HR process automation and improvement initiatives.
• Train and guide Tier 1 and other HR Functions.
• Deliver services within defined SLAs/KPIs, driving operational efficiency and continuous improvement.
• Proactively identify opportunities to enhance employee experience.
• Demonstrate cultural sensitivity and a commitment to achieving results.
• Perform any other duties or projects as requested by the Line Manager, commensurate with the grade and level of responsibility for this role, for which the associate has the necessary experience and/or training.

What You Need to Succeed (minimum qualifications):

• Education: Bachelor’s degree in HR, Finance, Administration, IT, or a related field (recommended).
• Experience: 2+ years of experience in HR or Shared Services in an international environment.
• Workday: Workday experience is required.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work independently and collaboratively.
• Ability to handle confidential information.
• Fluent English is required.

What will give you a competitive edge (preferred qualifications):

• Experience with other HR tools, such as ticketing systems and ServiceNow.
• Advanced Microsoft Office skills.
• Experience working in a remote team.
• Experience in customer service-related positions.
• Additional language skills.

Additional Information:

Fluent English (B2+/C1) is required. Additional language skills are desirable.

Hybrid work We offer:

• Career at one of the leading global animal healthcare companies.
• Office located in the center of Warsaw (Rondo Daszynskiego).
• Extra days off.
• Flexible working hours.
• Sports cards (Multisport), private medical care, life insurance.
• Open and inclusive environment which is supportive and welcoming of all diversity strands.
• Animal-Friendly office.
• Theatre tickets discounts.
• Language learning platform.

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.

Elanco Animal Health Incorporated (NYSE: ELAN) is a global leader in animal health dedicated to innovating and delivering products and services to prevent and treat disease in farm animals and pets, creating value for farmers, pet owners, veterinarians, stakeholders, and society as a whole. With nearly 70 years of animal health heritage, we are committed to helping our customers improve the health of animals in their care, while also making a meaningful impact on our local and global communities. At Elanco, we are driven by our vision of Food and Companionship Enriching life and our Elanco Healthy Purpose™ CSR framework – all to advance the health of animals, people and the planet. Learn more at www.elanco.com.